System Analyst-support

hace 4 días


Guadalajara, México Flex A tiempo completo

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Business System Analyst located in Guadalajara, Noth Campus.

Reporting to the IT Operations Manager the Business System Analyst role involveswill serve as the first point of contact between the customer and IT. He will record the occurrence and solution of first-level support incidents, in addition to the implementation and registration of temporary solutions to failures in IT services in production lines.

What a typical day looks like:

- 2nd Level support.
- Install new workstations on the lines in accordance with the established standards. Prioritize and resolve first-level support incidents generated in IT services.
- Maintain the telecommunications configurations of the equipment installed in the production lines.
- Configure basic functionality in the systems.
- Level Support physically and technically the main elements of IT services.

The experience we’re looking to add to our team:

- Bachelor’s degree (Systems, informatics, or related) or equivalent experience.
- Jr or mid experience as a Sys analyst and/or support.
- Knowledge of production floor systems.
- Knowledge of SQL. (Creation of queries).
- Knowledge of C# Basic - intermediate.
- Intermediate English - Advanced.

What you’ll receive for the great work you provide:

- Competitive Salary
- Life & Medical insurance
- Christmas Bonus
- Food Coupons
- Saving Fund.
- Life Insurance

KJ12

Job Category

IT



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