Country Food Manager

**Company Description**
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, México, Philippines and Thailand - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

PURPOSE OF THE JOB

It’s about attracting visitors to the stores, encouraging IKEA store visitors to stay longer and making it a fun day out for everyone, offering great food with quality at the lowest prices, giving visitors a tasty reason to return again and again, and providing co-workers with a chance to rest and re-charge. And to ensure the full potential of IKEA Food is realized through the IKEA Food 10 tasks.

RESPONSIBILITIES OF THE JOB
- Willing to listen and support store IKEA Food manager with an attitude based on the IKEA values, so that they too can meet and serve our customers with empathy and care.
- Lead by example and am a good ambassador for the IKEA Brand in all contact with our customers and co-workers.
- Empower and encourage the team to take immediate action to meet the needs of the customers and give input on how to continuously improve the meeting with them
- Take an active part in creating the IKEA Food country business plan based on Growing IKEA together and IKEA Food Direction & Strategy, as input. And work closely with the matrix to develop and implement a clear IKEA Food country action plan which is followed up regularly.
- Responsible for creating and implementing the range matrix (global and national) to secure a strong IKEA Food range identity, using the Democratic Design as a guide.
- Ensure substantially lower prices for each product and for each part of the price and quality ladder in order to enhance the low-price profile of the IKEA stores.
- Work closely with Business Navigation on IKEA Food yearly Pricing exercise.
- Ensure that IKEA Sustainability Direction and Strategy are in place.
- Work closely with Human Resources (HR), in recruitment based on the IKEA values.
- Committed to the development of IKEA Food team, by securing their training through the assistance of IKEA Food Development manager.
- Empower, support and coach managers on the job to help them perform better and grow, and to develop and mentor successor to meet succession needs of the IKEA business.
- Work actively with stores IKEA Food manager to make the IKEA stores successful and do this by ensuring IKEA Food attract visitors, achieve sales growth and reasonable profitability, customers and co-worker’s satisfaction as well as excellent operational performance.
- Utilise relevant reporting tools, such as profit and loss, Functional Commercial Review, Operation Review, the IKEA Customer Satisfaction Survey, Food Safety Audit and VOICE, in order to develop the IKEA business.
- Responsible for the IKEA Food areas within the IKEA store in accordance with IKEA Quality and Food Safety requirements.
- Ensure that all stores food incidents are reported through CASY by KEA Food Development manager.
- Work closely with stores IKEA Food managers and IKEA Food Development manager to ensure efficient forecasting, ordering and inventory routines are in place.
- Conduct Food Safety checks, Operation review and Functional review together with IKEA Food Development manager.
- Through your everyday work you contribute to a people and planet positive business, social connection and environmental impact

**Qualifications**
Motivation:

- Sales-driven and passionate about food, people and planet.
- Driven to meet and exceed agreed goals.
- Enjoy working in a vibrant retail environment.
- Interested in people’s everyday life at home and home furnishings.
- Motivated and inspired by the IKEA values.

Knowledge:

- Have good knowledge on Food Safety, Operation of high-volume food business and Functional review
- Have at least 5 years of experience in creating and implementing business plan, action plans, setting budgets in a high-volume retail or multi food service industry.
- English communication skills
- Proven leadership abilities and strong track-record of managing managers, including management competence.
- MS Office literate.
- Have good knowledge of the local and international food scene, especially IKEA Food range
- Have good knowledge on IKEA Sustainability strategy.
- Have good knowledge