Hostess Vacation Club) Tour Reception Representative

hace 2 semanas

Cancún, México Marriott Vacations Worldwide A tiempo completo

**PRINCIPAL OBJECTIVE OF POSITION**

Responsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Coordinates the daily opening and closing of Tour Desk
- Perform daily maintenance to Concierge Assistant
- Ensure that the data from the property management system is imported to Concierge Assistant on a daily basis
- Process daily call list from the property management system for the VSC’s
- Assign arrivals to VSC’s in the property management system
- Log all General Information appointments/inquiries in GI Log
- Distribute premiums to guests who have toured’
- Ensure that the Starpoints distributed to guests for touring are submitted to corporate to be redeemed
- Prepare and maintain daily tour booking schedule
- Screen all customer activity per tour qualification guidelines
- Monitor daily tour activity and Sales Executive availability, and reports discrepancies to appropriate manager
- Accurately compiles and enters daily tours and related statistical data
- Generate daily and monthly tour activity summaries for distribution to key personnel and post for VSC’s
- Maintain daily communication with VSC’s with regards to tour bookings and daily tour schedule
- Exercises excellent judgment in dealing with tour scheduling in order to maximize tour production
- Exercises excellent judgment during tour over-bookings and other challenges in order to ensure positive customer experience
- Maintain excellent customer service techniques; deals with customers professionally and courteously
- Appropriately interact with all personnel and maintains positive, professional relationships with co-workers
- Maintain close communicative relationships with Marketing and Sales Management in order to ensure the highest level of program efficiency and standards
- Assist Marketing Management in executing special projects, as directed
- Track inventory, order and maintain Tour Desk supplies

**QUALIFICATIONS/COMPETENCIES**

Bilingual proficiency (English and Spanish)

Computer literacy, including but not limited to Microsoft Office, Excel, Microsoft Word

Mathematical Skills

Reasoning Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.

**BENEFITS**
- Competitive salary
- Superior benefits of law
- 2 days off per week
- Professional development opportunities
- Good work environment

imvwcala

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

  • Hostess Vacation Club) Tour Reception Representative

    hace 4 semanas

    Cancún, México Westin Lagunamar Ocean Resort M&S A tiempo completo

    **PRINCIPAL OBJECTIVE OF POSITION**Responsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting.Actively exhibits the highest level of compliance of the Company operating standards.**ESSENTIAL DUTIES AND RESPONSIBILITIES**To perform this job successfully, an individual must be able to perform each essential duty...

  • Tour Reception Representative

    hace 5 días

    Cancún, QRoo., México Hyatt Vacation Ownership A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITIONResponsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards.ESSENTIAL DUTIES AND RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty...

  • Hostess (Tour Reception Representative)

    hace 4 semanas

    Cancún, México Westin Lagunamar Ocean Resort M&S A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITIONResponsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting.Actively exhibits the highest level of compliance of the Company operating standards.ESSENTIAL DUTIES AND RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty...

  • Hostess (Tour Reception Representative)

    hace 4 días

    Cancún, México Westin Lagunamar Ocean Resort M&S A tiempo completo

    PRINCIPAL OBJECTIVE OF POSITION Responsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty...

  • Tour Reception Representative

    hace 3 semanas

    Cancún, México Marriott Vacations Worldwide A tiempo completo

    **PRINCIPAL OBJECTIVE OF POSITION**Responsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards.**ESSENTIAL DUTIES AND RESPONSIBILITIES**To perform this job successfully, an individual must be able to perform each essential duty...

  • Hostess Occidental Vacation Club

    hace 2 semanas

    Cancún, México Occidental Vacation Club A tiempo completo

    Bienvenida y registro de los clientes que llegan a la sala de ventas a conocer de la membresía que ofrecemos así como el control de los regalos que se les entrega a dichos clientes por atender a la invitación, es la principal tarea; además apoya otras tareas del área de operaciones. Tipo de puesto: Tiempo completo Sueldo: $7,000.00 - $9,000.00 al...

  • Hostess Occidental Vacation Club

    hace 4 semanas

    Cancún, México Occidental Vacation Club A tiempo completo

    Bienvenida y registro de los clientes que llegan a la sala de ventas a conocer de la membresía que ofrecemos así como el control de los regalos que se les entrega a dichos clientes por atender a la invitación, es la principal tarea; además apoya otras tareas del área de operaciones.Tipo de puesto: Tiempo completoSueldo: $7,****** - $9,****** al...

  • Ejecutivos y Linners para Club Vacacional

    hace 1 semana

    Cancún, México Gand Vacation Club Krystal Grand A tiempo completo

    GRAND VACATION CLUB POR CRECIMIENTO SOLICITA PERSONAL CON O SIN EXPERIENCIA PARA EJECUTIVO DE VENTAS EN ATENCION A CLIENTES.**Requisitos**:- PROCATIVO- DICIPLINADO- PROFESIONAL- COMPROMETIDO- RESPONSABLE- BUENA PRESENTACION- SUPERACION PERSONALGRAND VACATION CLUB OFRECE OPORTUNIDAD DE CRECIMIENTO CONSTANTE Y PRESTACIONES DE LEY.Tipo de puesto: Tiempo...

  • Ejecutivos y Linners para Club Vacacional

    hace 1 semana

    Cancún, QRoo., México Gand Vacation Club Krystal Grand A tiempo completo

    GRAND VACATION CLUB POR CRECIMIENTO SOLICITA PERSONAL CON O SIN EXPERIENCIA PARA EJECUTIVO DE VENTAS EN ATENCION A CLIENTES. **Requisitos**: - PROCATIVO - DICIPLINADO - PROFESIONAL - COMPROMETIDO - RESPONSABLE - BUENA PRESENTACION - SUPERACION PERSONAL GRAND VACATION CLUB OFRECE OPORTUNIDAD DE CRECIMIENTO CONSTANTE Y PRESTACIONES DE LEY. Tipo de puesto:...

  • Hostess De Línea Para Club Vacacional

    hace 4 semanas

    Cancún, México The Fives Hotels A tiempo completo

    En The Fives Hotels & Residences estamos buscando: Hostess de Línea para Club Vacacional¿Te apasiona el trato con el cliente, las relaciones públicas y el servicio de calidad?Esta es tu oportunidad de unirte a un equipo líder en la industria del club vacacional.Descripción:Brindar atención personalizada a los huéspedes durante su llegada al área de...