Iam Analyst

At Apple Leisure Group we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.

Grow your career as an **Identity and Access Management (IAM) Analyst** within Trisept Solutions, one of our 14 industry-leading brands. In this role you’ll serve as the lead for identity management and the IAM team. You’ll develop, implement, and monitor IAM policies and procedures for ALG and its subsidiary businesses and you’ll also provide operations support for identity management tools and technology.

**A successful IAM Analyst will**:

- Work with the Director of Operations to develop and implement the programs and processes as agreed to by IT leadership and security
- Manage the tools, technology, and documentation needed to implement the defined access levels and methods
- Ensure that the implementation of the programs and procedures conforms to appropriate technical and organizational standards
- Be available to respond to incidents for identity management as assigned

**A successful IAM Analyst will have**:

- Associate's degree or equivalent work experience is required
- At least 3 years of IT experience is required
- At least 2 years’ experience working with identity management solutions is preferred
- At least 2 years’ experience designing and working with highly available systems is preferred
- Excellent customer service skills are required. Must be able to deal effectively with a variety of customers with a keen focus on hospitality
- Excellent communication skills, both written and verbal, are required
- Excellent analytical and problem-solving skills are required
- Must be organized, detail-oriented, and able to complete work in a timely manner with a high degree of accuracy
- Technical experience is preferred
- Proficiency with Active Directory and Exchange administration preferred
- Familiarity with SAML, Azure Active Directory, Active Directory Federation Services, or other federated identity management technologies preferred
- Familiarity with basic networking and IT infrastructure Education and Experience

**About Apple Leisure Group**

As North America’s only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising:

- **Vacations**: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through wellestablished vacation brands
- **Resort Brand Management**: management of 5-star and 4-star luxury resorts through AMResorts® award-winning brand portfolio
- **Destination Management Services**: Best-in-class destination management services provided by Amstar® DMC and Worldstar®
- **Loyalty Program**: Exclusive loyalty program Unlimited Vacation Club®
- **Technology Solutions**: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

**About TRISEPT SOLUTIONS**

Trisept Solutions® is the enterprise operating platform that delivers innovative merchandising solutions for airlines, hotels and resorts, destinations, theme parks and other travel merchants. With 20 years of travel technology innovation, end-to-end traveler engagement and billions of transactions processed each year, this is the world’s most sophisticated travel merchandising platform

**Our Values**

At ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:
Empathy - Integrity - Respect - Inclusion - Experimentation - Well Being

**ALG’s Commitment to Diversity & Inclusion**

Living our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization. With the value of INCLUSION, we respect all the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments.

At ALG, we strive for a world of understanding and care.