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Bilingual Customer Service Representative

hace 2 semanas

Apodaca, México CS Enterprises at ConnectNet A tiempo completo

**Vacante para la empresa CS Enterprises at ConnectNet en Apodaca, Nuevo León**:
**Bilingual Customer Service Agent No Prior Experience Required**

Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.

**_
Key Responsibilities:_**
- Customer Service: Respond to customer queries and requests.
- Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.
- Problem Solving: Identify and resolve customer issues effectively.
- Data Recording: Maintain accurate records of customer interactions.
- Customer Education: Provide information about products/services.
- Internal Collaboration: Work with other departments to address customer issues.

**_
Requirements:_**
- Bilingual Fluency
- Communication Skills: Excellent interpersonal communication and empathy.
- Problem Solving: Ability to find solutions.
- Flexibility: Availability for rotating schedules and weekends.

**_
Compensation:_**
- Attractive and Competitive Salary
- Statutory and Superior Benefits
- Savings Fund
- Performance Bonuses
- Home Office (Remote Job)
- 100% Paid Training_
- If you are a student, we respect your school schedules. Both part-time and full-time positions are available._

**Nível de educación deseada**:
Media Superior

**Nível de experiência deseada**:
Nível Inicial

**Función departamental**:
Atención al cliente

**Industria**:
Call Centers / Telemarketing

**Habilidades**:

- english
- fluent english
- b2 english
- inglés fluido
- inglés