IT Client Support Specialist

hace 6 días

Apodaca, México Prodensa A tiempo completo

IT Support Specialist

**JOB SUMMARY**:
IT Client Support Specialistdeployandsupportthe systems and technologies required bycorporate,manufacturing, and distribution centerusersin a global enterprise environment.In addition to supporting all technology needs of Polaris employees,IT Client Support Specialistmay also assist inproviding local hands on support for corporate tier 3 IS teams.

**ESSENTIAL DUTIES & RESPONSIBILITIES**:
Assess and prioritize daily work based on outstandingWorldwide Service Deskissues

Ticket and timetracking using our ITSM solution,ServiceNow

Provide rapid-response support to alldistribution centers,corporateoffices,andmanufacturing facilities

Support ofdevices such aslaptops,desktops, handheld barcode scanners, custom workstations, label printers,and other proprietary technology

Administration of Active Directory and O365 for all user and end-user system objects

Providelocal hands onsupport forcorporatetier 3IS teamsincluding problem reporting and resolution for distribution centers, corporate offices,and manufacturing facilities

Maintainongoing computer refreshes and setups

Createdocumentation,standard work,and knowledge base articles

Act as a localresource for Worldwide Service Deskprojects

Participation in after hourson-call support may be required

SKILLS AND EXPERIENCE

3-5years' experienceworking in anenterprisehelpdesk setting required

Must have Professional Title certificate

Intermediate/Advanced English communication skills

Advancedknowledge of modern computer hardware,wired and wireless networking,handheld barcode scanners,IP phones, printers,and peripheral computer equipment required

Advancedknowledge of Windows7, Windows 10,and serveroperatingsystems required

Experienceconfiguringand maintaininglaptops and desktops in an enterpriseenvironment required

ExperiencewithMicrosoft Office 2016andabove,specificallyOutlook, Word, Excel,andPowerPoint

Self-motivatedwith the ability to work independently and/or collaboratively with remote peers

Excellent communication and customer service skills required

**WORKING CONDITIONS**:
Required to work 3rd shift onsite support (one week, every 3rd week)

Manualand physical dexterity required

Must be able to lift 40 + pound equipment

Warehouse, office, andmanufacturing environment

Occasional travel may be required

**. Skillset Required**: Outlook, Networking, Customer Service Skill, Windows 10, Self-motivated, Customer Service, Microsoft Office, Aris, Excel, Communication Skill, Documentation, Powerpoint, Work Independently

  • IT Client Support Specialist

    hace 6 días

    Apodaca, México Prodensa A tiempo completo

    IT Support Specialist**JOB SUMMARY**:IT Client Support Specialistdeployandsupportthe systems and technologies required bycorporate,manufacturing, and distribution centerusersin a global enterprise environment.In addition to supporting all technology needs of Polaris employees,IT Client Support Specialistmay also assist inproviding local hands on support for...

  • Global It Support Specialist

    hace 4 semanas

    Apodaca, México Psc Industries A tiempo completo

    Sourcing SpecialistThe Sourcing Specialist provides support in the following areas: new model development; cost analysis to achieve target cost, supplier selection.Price management; generate ideas and get savings for the organization.Supplier control; select and manage competitive suppliers in the product portfolio.SEO SpecialistWe are looking for an...

  • IT Specialist

    hace 1 semana

    Apodaca, México SCANDA A tiempo completo

    DESCRIPCIóN Importante consultoría de atracción de talento solicita: IT Specialist **Requisitos**: Lic en informática o afín Conocimiento práctico de las operaciones fundamentales del software, hardware y otros equipos relevantes. Experiência en la investigación, análisis e interpretación de problemas de sistemas automatizados. Conocimiento de...

  • IT Specialist Bilingüe

    hace 2 semanas

    Apodaca, México SCANDA A tiempo completo

    DESCRIPCIóN Importante consultoría de atracción de talento solicita: IT Specialist **Requisitos**: Lic en informática o afín Conocimiento práctico de las operaciones fundamentales del software, hardware y otros equipos relevantes. Experiência en la investigación, análisis e interpretación de problemas de sistemas automatizados. Conocimiento de...

  • Specialist Field It Support

    hace 4 semanas

    Apodaca, México Johnson Controls International A tiempo completo

    **What you will do?Job Scope & Purpose**This position performs the IT Field Operations Support (IT-FOS) function commensurate with the experience level consisting of the installation, change, repair, and disposal of hardware and software of PC's.Also, this position executes the IT-FOS function including installs, changes and disposal of servers and voice and...

  • IT Support Specialist

    hace 2 semanas

    Apodaca, México FileMaker Consultants A tiempo completo

    **Job Overview**:**Key Responsibilities**:- **Hardware & Software Support**:- Provide support for **Microsoft Windows** systems.- Manage **Office 365** setup, troubleshooting, and maintenance.- Handle basic **Azure license management**.- Support and troubleshoot **Zebra barcode systems**.- **Cybersecurity**:- Implement and maintain cybersecurity measures to...

  • Senior IT Support Specialist

    hace 2 semanas

    Apodaca, México Danfoss A tiempo completo

    Requisition ID: 38133- Job Location(s): Apodaca, MXDanfoss is seeking an experienced **Senior IT Support Specialist - SAP** to join the dynamic 'Forecast to Produce' Support Team within Danfoss Group Digital & IT. This team plays a crucial role in supporting our existing Enterprise Resource Planning systems, which are instrumental in driving Danfoss forward...

  • IT Specialist, Site Service Mx

    hace 2 semanas

    Apodaca, México Danfoss A tiempo completo

    Requisition ID: 25309 Job Location(s): Apodaca, MX Danfoss is offering you an exciting career opportunity as IT SPECIALIST **Responsibilities**: Responsibilities for this position include, but are not limited to, the following. - Responsibility for administration of users, systems and user rights in accordance with Danfoss Standards. - Work and follow-up...

  • Customer Support Specialist

    hace 4 semanas

    Apodaca, México ABB A tiempo completo

    **Customer Support Specialist**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Customer Support Specialist

    hace 19 horas

    Apodaca, México ABB A tiempo completo

    **Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...