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HR Ops Analyst
hace 3 semanas
**Auto req ID**: 287082BR
- Assist with development of HR Dashboards in PowerBI
- Ensure consistent service delivery of insights requirements and establish formal review and tracking processes
- Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement
- Identify and implement service delivery and process improvement opportunities and projects
- Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements
- Manage escalation and takes ownership for ultimate issue resolution
- Drive a quality focused agenda to ensure that data quality and metrics are key deliverables for all transactions
**Qualifications/Requirements**:
Education/Requirements
- Bachelor's degree in Computer Science, Statistics, Mathematics, Engineering or related field of study
- 1 year of experience minimum in related fields and/or use of the following tools
- Intermediate knowledge of scripting or statistical language: R and/or Python
- Intermediate knowledge of PowerBi/Tableau.
- Advanced English required, Portuguese a plus
- Advanced knowledge in Excel, Power Point, Word
- Experience in computer database management, SQL systems. (preferred)
- Statistical Analysis experience (preferred)
- Experience in computer database management and/or data cleaning experience (preferred)
- Ability to work efficiently and effectively in fast paced environment with tight deadlines
**Relocation Eligible**: Eligible for Standard Relocation
**Job Type**: Regular