Site Reliability Engineer

**Site Reliability Engineer**

About us

As a Site Reliability Engineer at Thomson Reuters, you will be responsible for continually looking to optimize systems and services for security, automation, performance and availability, while ensuring solutions developed, adhere and align to architectural standards. You will be responsible for ensuring that technology systems and related procedures adhere to organizational values. You’ll be able to deliver innovative solutions that impact our customers business every day and partner with teammates globally to develop innovatisolutions for the best products in the market. We are committed to the growth of our Engineering teams and want people who are just as excited by this as we are

**About the Role**
In this opportunity, as a Site Reliability Engineer you will:

- Work with a wide array of technologies to meet objectives including:

- Windows and Linux Servers
- MSSQL, MySQL, Oracle and PostgreSQL Database Servers
- Tomcat, Apache and IIS Applications Servers
- Zabbix
- Jenkins or other CICD tooling
- Enterprise Storage
- Software deployment and lifecycle management software
- Public and Private Cloud Technologies (AWS or Azure preferred), including CICD experience in AWS.
- Possess a strong troubleshooting mentality and asks questions about architecture or implementation.
- Participate in on-call rotation.
- Drives efficiency and accuracy through scripting, automation, documentation, and continual process improvement.
- Produces, delivers, and maintains appropriate documentation for systems in accordance document control standards and procedures.
- Provides specialist support during complex and/or major incidents.
- May be asked to lead recovery efforts during major incidents within business unit.
- Contributes to or author technical documentation such complex changes instructions.
- Reviews, and updates as appropriate, operations procedures, standards, and technical policies.
- May be asked to assist with production of white papers on technical R&D projects
- Identifies risks & issues and takes ownership to deliver appropriate resolutions.
- Responsible to seek out all information and to fully understand all aspects of each device’s technology configuration and uses all approved engineering tools available to implement conforming change.
- Fully familiarizes self with all aspects of the developed code.
- Recognizes design problems and errors and takes corrective action from a design perspective on the object code environment. Interfaces with development teams on system design enhancements and the elimination of intermittent hardware/software problems.
- Packages company approved hardened versions of targeted operating systems.
- Develop and maintain self-service tooling for Development teams
- Work with leadership to provide regular status reports of given project tasks
- Act as an escalation point for other team members to reach out to for assistance

**About You**
You’re a fit our Site Reliability Engineer roles if you have:

- Bachelor’s degree in Computer Science, Computer Engineering or Information Systems or equivalent experience
- Solid Windows and/or Open Source (Linux) Systems Administration skillset
- Experience with Amazon Web Services technologies including Cloud Formation, Elastic Load Balancer, Auto Scaling Groups, Route 53 and Cloud Watch
- Experience with Software Development Life Cycle and deployment methodologies
- Experience with automating systems in Python and/or PowerShell
- Experience with systems that connect to central storage devices, NAS or SAN
- Experience with monitoring and alerting (DataDog preferred)
- Experience with containerization of microservices
- Experience with building CICD pipelines (AWS preferred)
- Excellent communication and interpersonal skills
- Fundamental understanding of networking technologies

**What's in it for you**:
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

- ** Hybrid Work Model**: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- ** Wellbeing**: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- ** Culture**:Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- ** Learning & Development**:LinkedIn Learning access; internal Talent Marketplace with opportunities to work on