Intake Specialist

hace 7 días

Guadalajara, México Viva Engage A tiempo completo

**Vacante para la empresa Viva Engage en Guadalajara, Jalisco**:
**PLEASE APPLY USING THIS LINK**:*

Please read before applying. This is a position that requires several things, including previous job experience as well as being fully bilingual in Spanish and English (Read, Write and Speak)

**Requirements**:

- **
English fluency, able to read, write and speak with complete ease and near perfection**:

- ** This position is work from home and requires you to have reliable high-speed internet and a reliable computer**

We are a law firm that represents injured workers. We were named one of the 100 fastest growing companies in the Bay Area, in the top 5000 Fastest growing companies in the U.S. and number 36 on the list of fastest growing law firms in the country Recently nominated for Inc. Magazine Best Workplaces in America.

We have an immediate opening for a **Remote Intake Specialist **to join our team.

Relevant experience in legal or office settings is not required but is preferred.

The Basic Job Duties of the position are as follows:

- Follow up calls to gather missing information from new or potential clients
- Receiving phone calls and helping qualify potential new clients
- Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
- Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload
- Drafting and proofreading general correspondence and court documents

The bullet point list above is not intended to be an exhaustive list of activities and duties of the position.

You must be reliable, punctual, have a great attitude and able to start immediately.

**Nível de educación deseada**:
Media Superior

**Nível de experiência deseada**:
Nível Experto

**Función departamental**:
Atención al cliente

**Industria**:
Telecomunicaciones

**Habilidades**:

- customer service
- intake
- sales
- service provider
- remote

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