Customer Service

hace 2 semanas


Ciudad de México CDMX Ideas Marcos Achar Tawil S.C A tiempo completo

Eficientar los tiempos de las areas de Marketing y Administración de los residenciales para darle la información más rapida y personalizada a los huéspedes o clientes potenciales a través del otorgamiento de información y la aclaración de dudas y solucion de problemas a leads y clientes
- Seguimiento de conversaciones en OTA's, Airbnb y TBB (correo electrónico)
- Dar información vía teléfono, correo electróncio, chat bot cliengo, etc. a los leads o clientes potenciales
- Contestar comentarios de nuestros canales (airbnb, tripadvisor, OTA's, etc)
- Cierre de reservas vía chat bot clingo
- Seguimiento de leads correspondientes a Customer services.
- Monitoreo de llenado correcto en CRM, así como dar seguimiento a leads para ver si se les dio la información correcta.

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $13,000.00 - $14,000.00 al mes

Beneficios:

- Estacionamiento de la empresa
- Vales de despensa

Tipo de jornada:

- Lunes a viernes
- Turno de 8 horas
- Turno matutino

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Fecha límite para postularse: 30/11/2024


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