Customer Support Executive

hace 2 semanas


Benito Juárez, México NDA A tiempo completo

**Customer Support Executive**:
**Trabajo Remoto**

Empresa internacional en crecimiento busca **Ejecutivos/as de Atención al Cliente** con experiência en servicio VIP y ventas, para integrarse a un equipo remoto y dinámico. La posición es **100% home office**, con esquema de trabajo flexible.

**Modalidad**:

- 100% remoto (desde cualquier lugar)
- **Horarios de trabajo**
- **Esquema**: 2 días de trabajo x 2 días de descanso (2x2)
- **Turnos disponibles**:

- **Day Shift**: 3:00 AM - 3:00 PM
- **Night Shift**: 3:00 PM - 3:00 AM

**Ofrecemos**:

- **Salario**+ bonos
- Excelente esquema de comisiones y bonificaciones
- Capacitación inicial y continua (remota)
- Oportunidades de crecimiento profesional
- Trabajo estable en un entorno colaborativo
- Cultura organizacional activa (eventos virtuales, capacitaciones, team building)
- Acceso a biblioteca corporativa digital

**Responsabilidades**:

- Brindar atención al cliente de manera profesional y empática a través de llamadas, chat y canales digitales.
- Gestionar consultas y solicitudes garantizando una experiência positiva.
- Proporcionar información clara sobre productos y servicios.
- Detectar oportunidades de venta adicional.
- Resolver incidencias y reclamos de forma efectiva.
- Colaborar con equipos internos para asegurar soluciones oportunas.
- Cumplir con métricas de calidad y servicio.

**Requisitos**:

- Experiência previa en atención al cliente (preferentemente servicio VIP).
- Experiência en ventas y orientación comercial.
- Excelente comunicación verbal y escrita.
- Capacidad de negociación y resolución de problemas.
- Manejo del estrés y actitud profesional.
- Capacidad para trabajar de forma remota y en equipo.
- **Idiomas**:

- Español avanzado o nativo
- **Inglés profesional / conversacional (entrevista en inglés)**

**Requisitos técnicos (indispensables)**:
**Conexión a internet estable (se solicitará speed test)**:

- Descarga: 90 Mbps o superior
- Carga: 70 Mbps o superior
- Ping: menor a 30 ms

**Equipo mínimo requerido**:

- RAM: 8 GB o más
- Almacenamiento: mínimo 128 GB (preferentemente SSD)

**Procesador compatible**:

- Intel Core i7 (8ª gen en adelante)
- Intel Core i3 / i5 (9ª gen en adelante)
- AMD Ryzen 5 / 7 (2017 en adelante)
- AMD Ryzen 3 (2018 en adelante)
- MacBook modelos 2018 o posteriores

Si te gusta el soporte al cliente, el trabajo remoto y los retos diarios, **esta oportunidad es para ti**. Postúlate ahora



  • Juárez, Chihuahua, México Customer A tiempo completo

    Hi, I'm Debbie, a Technical Support Manager at  I'm looking for a Technical Support Engineer to join our team based in the Australia.As a Technical Support Engineer, you'll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating...


  • Benito Juárez, CDMX, México NDA A tiempo completo

    Customer Support ExecutiveTrabajo RemotoEmpresa internacional en crecimiento busca Ejecutivos/as de Atención al Cliente con experiencia en servicio VIP y ventas, para integrarse a un equipo remoto y dinámico. La posición es 100% home office, con esquema de trabajo flexible.Modalidad100% remoto (desde cualquier lugar)Horarios de trabajoEsquema: 2 días de...


  • Benito Juárez, México Connectingology A tiempo completo

    DescriptionWe are seeking a highly skilled and motivated Executive Administrative Assistant toProvide high-level administrative support to senior executives, including managing schedules, correspondence, and confidential documents.Coordinate and arrange meetings, events, and travel logistics, including international travel.Serve as a key point of contact...

  • Executive Assistant

    hace 4 semanas


    Benito Juárez, México MKS Inc. A tiempo completo

    **A Day in Your Life at MKS**:**You will make an Impact by**:- Provide high-level administrative support to the Supply Chain VP and leadership team.- Coordinate and manage complex international and domestic travel arrangements.- Maintain and optimize executive calendars, ensuring alignment across global time zones.- Support the preparation, tracking, and...

  • Executive Assistant

    hace 2 semanas


    Benito Juárez, México MKS Inc. A tiempo completo

    **A Day in Your Life at MKS**:**You will make an Impact by**:- Provide high-level administrative support to the Supply Chain VP and leadership team.- Coordinate and manage complex international and domestic travel arrangements.- Maintain and optimize executive calendars, ensuring alignment across global time zones.- Support the preparation, tracking, and...

  • Customer Support

    hace 4 semanas


    Ciudad Juárez, México Equivity A tiempo completo

    **Join Our Team as Customer Support at Equivity!**At Equivity, we believe in creating a workplace where every team member thrives. We're seeking a passionate and dedicated Customer Support to bring their unique talents to our collaborative and supportive environment.**What You’ll Do**:- You will have direct contact with American clients to support them and...


  • Juárez, Juárez, Chih., México Manatal A tiempo completo

    Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal has a global presence and is trusted by thousands of businesses in over 135 countries and is recognized by Forbes as Best Recruiting Software of 2024. Our mission is to offer the best-in-class AI-powered technologies to empower small, medium, and large...

  • Junior Sales Executive

    hace 1 semana


    Juárez, México Thomson Reuters A tiempo completo

    **Junior Sales Executive, Inside - Print** The Junior Sales Executive, Inside-Print is focused on supporting the sales team by assisting in new customer acquisition and contributing to the expansion of existing accounts. This role provides foundational sales experience with opportunities to develop skills in prospecting, customer relationship management,...

  • Executive Assistant

    hace 2 semanas


    Benito Juárez, City, México Human Energy A tiempo completo

    Executive Assistant to the CEOLocation:Benito Juarez / Napoles ( WTC)Type:Full-time / On Site 100%Industry:ConstructionAbout the RoleWe are looking for a highly professional and proactiveExecutive Assistant to the CEOto provide strategic and administrative support to top management. This role requires strong organizational skills, discretion, and the ability...

  • Customer Support

    hace 2 semanas


    Ciudad Juárez, Chih., México Equivity A tiempo completo

    Join Our Team as a Customer SupportAbout the RoleAs a Customer Support, you'll play a key role in shaping how we support our customers from the inside out. You'll be the bridge between our customers and internal teams helping solve issues, improve processes, and turn real customer feedback into meaningful improvements.This role is ideal for someone who...