Professional Services Engineer

hace 4 días

Desde casa, México Motive Software Solutions A tiempo completo

As a Professional Services Engineer, you will play a crucial role in delivering high-quality implementation, integration, and support services to our clients. You will work closely with our customers to understand their business requirements, configure our software solutions to meet their needs, and ensure a seamless deployment process. Your technical expertise, problem-solving skills, and customer-centric approach will be key to driving client satisfaction and success.

**Main Responsibility Areas**:

- Lead implementation and deployment of products for new and existing clients. Ensure solutions are delivered on time, within scope, and in alignment with customer expectations
- Collaborate with clients to understand their business processes, requirements, and objectives. Provide expert advice and best practices to optimize the use of our software solutions
- Provide high-level technical support and troubleshooting assistance to clients. Address and resolve issues promptly to minimize downtime and ensure client satisfaction
- Conduct training sessions for clients to ensure they are proficient in using our software. Develop and maintain comprehensive documentation, including user guides and technical manuals
- Manage multiple projects simultaneously, ensuring all deliverables are met within the agreed timelines and budgets. Communicate project status, risks, and issues to stakeholders effectively
- Stay current with industry trends, emerging technologies, and best practices. Contribute to the continuous improvement of our products, services, and processes.

**Key Skills & Competencies**:

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Relevant certifications are a plus
- Proficiency in software implementation, system integration, and technical support. Familiarity with programming languages (e.g., Java, Python, SQL), APIs, and data integration tool
- Strong analytical and problem-solving abilities. Ability to diagnose and resolve complex technical issues
- Excellent verbal and written communication skills. Ability to convey technical information to non-technical audiences clearly and concisely
- Demonstrated ability to build and maintain strong relationships with clients. A proactive and client-centric approach to service delivery
- Comfortable working with and understanding complex business solutions
- Ability to work effectively as part of a team and collaborate with cross-functional teams to achieve common goals.

**Work Experience Requirements**:

- 5+ years of experience in a professional services, technical consulting, or similar role within the software industry
- Proficiency in cloud-based platforms such OpenShift, AWS & Kubernetes. Efficiency to use tools like CI/CD, Blue/Green deployments preferred
- Proven experience managing projects from inception to completion. Strong organizational skills and attention to detail

**Job Types**: Full-time, Permanent

Work Location: Remote

  • Tech Lead

    hace 7 días

    Desde casa, México Improvado A tiempo completo

    **Improvado** is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate...

  • Application Services Engineer

    hace 20 horas

    Desde casa, México Solera A tiempo completo

    Application Services Support Engineer Who We Are The Role Be an extension of development teams to harden products. What You’ll Do - Provide 24x7 On-call support on a rotational basis and effectively diagnose / triage / fix systems during outages. - Application performance tuning, outage troubleshooting / triage, short term / long term fixes - Work...

  • Professional Services Consultant

    hace 4 semanas

    Desde casa, México Innovative Systems A tiempo completo

    Innovative Systems, one of the most trusted global providers of data quality, compliance, and data matching technologies has openings for exceptional technically-skilled **Professional Services Consultants**to implement Innovative’s solutions for enterprises across North America and Latin America, and possibly other parts of the world**.**Innovative has...

  • Customer Service Representative

    hace 7 días

    Desde casa, México Maira Professional Cleaning A tiempo completo

    **We need team Leaders!**Join our small family business and grow with us! **We are hiring a Customer Service Representatives** to provide outstanding service to our clients and help expand our client base. All interactions are inbound calls or inquiry follow-ups—no cold calling!You will join a supportive and dedicated team that will guide you every step of...

  • Data Engineer

    hace 20 horas

    Desde casa, México Innology Services A tiempo completo

    Mínimo **3 años de experiência** como Data Engineer o en roles relacionados - Dominio de **SQL** (idealmente PostgreSQL) y familiaridad con bases **NoSQL** (MongoDB). - Experiência en **Python** para ETL y **integración de datos/APIs**. - Experiência trabajando en **entornos Cloud** (AWS, Azure, GCP) y con **data warehouses modernos** (Snowflake,...

  • Operations Manager, Data Acquisition Services

    hace 19 horas

    Desde casa, México Alia Services A tiempo completo

    **About Us**: Trax’s mission is to enable brands and retailers to harness the power of digital technologies to produce the best shopping experiences imaginable. Trax’s retail platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do best - delighting shoppers. Many of the world’s...

  • Senior Professional Services Consultant

    hace 4 días

    Desde casa, México Invest in Quality A tiempo completo

    Fecha de publicación: 04 Septiembre 2025 The Senior Professional Services Consultant is responsible for deploying software solutions within our customer base in the field. This position is a customer-facing consulting role that requires exceptional collaborative skills and the ability to build strong partnerships with various cross-functional groups...

  • DevOps Engineer en Alliance It

    hace 2 semanas

    Desde casa, México Emprego MX A tiempo completo

    DevOps Engineer This position is a Remote position to work from on in Mexico assigned to US clients. AllianceIT is a young, high-growth information technology company based in Silicon Valley. AllianceIT helps global companies accelerate their digital transformation with IT Consulting, Security Consulting, Software Services, and Professional Services. We...

  • Cloud Operations Engineer

    hace 3 semanas

    Desde casa, México Consultoria Aguilar A tiempo completo

    Cloud Operations Engineer / Site Reliability Engineer (SRE)Job Description: Cloud Operations Engineer / Site Reliability Engineer (SRE)About the Company:Datascore.ai, through its EngageIQ platform, specializes in enhancing lead generation and engagement. The company leverages advanced data science and AI to score and enrich leads, optimizing outreach across...

  • Senior DevOps Engineer

    hace 4 días

    Desde casa, México Zipdev A tiempo completo

    Our client, a leading provider of software solutions aimed at enhancing patient engagement in medical, dental/ortho, and optometry practices, is seeking a Senior DevOps Engineer to join their dynamic team. As a Senior DevOps Engineer, you will play a crucial role in optimizing and maintaining the infrastructure and deployment processes for their all-in-one...