Operations Manager, Fulfillment Center

hace 5 días

Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

Bachelor's degree or equivalent
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 6+ years of Operations Management experience in manufacturing, production, distribution environment or related industry
- Supervisory responsibility for a minimum of 100 hourly employees
- English Proficient
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

At Amazon, we strive to be Earth’s most Customer-Centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history every day and the good news is its still Day 1 for us.

Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops). Additional responsibilities include managing and leading a team of Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Key job responsibilities
- Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan. Sets / clarifies requirements and expectations for Area Managers.
- Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
- Able to address operational and personnel issues affecting functional area.
- Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.

A day in the life
You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for a department, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

Tlajomulcodezuñ, JAL, MEX
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logístical working environment

  • Learning Manager, Operations

    hace 4 semanas

    Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Completed Bachelor’s Degree or 2+ years Amazon experience.- Steady progression in Training/Learning Management for the last 5 years.- 5+ years of related experience in a distribution or manufacturing environment.- Experience delivering training/information to peers, hourly associates, and senior management.- Experience coaching and delivering messages...

  • Operations Manager

    hace 3 semanas

    Jalisco, México IntouchCX A tiempo completo

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Ob Area Manager

    hace 1 día

    Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager....

  • Senior Operations Manager

    hace 3 semanas

    Jalisco, México IntouchCX A tiempo completo

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Ib /ob Area Manager

    hace 5 días

    Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - English proficiency Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as...

  • Ob Area Manager

    hace 4 semanas

    Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    1+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We...

  • Area Manager, Operations

    hace 5 días

    Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelors Degree - English: Fluent - +4 Years of Experience (Operations and Direct management experience for employees and their performance - Experience with performance metrics and process improvement (how, when, why) At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented and motivated people. Amazon is...

  • Email and Web Operations Manager

    hace 3 días

    Jalisco, México Arrow Electronics, Inc. A tiempo completo

    Position: Email and Web Operations Manager Job Description: What You Will Be DoingWe believe that data-enabled digital capabilities and customer experiences, data-driven decisions, and predictive commercial insights, are all essential to achieving customer value and business growth at scale. The Digital organization drives this at Arrow by creating scalable,...

  • HR Business Partner, Operations

    hace 7 días

    Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    A completed bachelor's degree. - 5+ years of previous Human Resources Business Partner experience. - 3+ years of experience in working in an operations environment/associates. - 3+ years of experience in payroll processes. - 2+ years managing Employee/Labor Relations. - 2+ years experience in Talent Management. - English level B2+ (upper intermediate or...

  • HR Business Partner, Operations

    hace 7 días

    Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    A completed bachelor's degree.- 5+ years of previous Human Resources Business Partner experience.- 3+ years of experience in working in an operations environment/associates.- 3+ years of experience in payroll processes.- 2+ years managing Employee/Labor Relations.- 2+ years experience in Talent Management.- English level B2+ (upper intermediate or above).The...