Learning Manager, Operations
hace 3 semanas
Completed Bachelor’s Degree or 2+ years Amazon experience.- Steady progression in Training/Learning Management for the last 5 years.- 5+ years of related experience in a distribution or manufacturing environment.- Experience delivering training/information to peers, hourly associates, and senior management.- Experience coaching and delivering messages related to performance.- Experience developing and implementing department goals and strategies based on broader organization goals.- Experience interpreting data analytics.- Experience working with hourly employees, as well as exempt personnel.- Proficient English and Spanish.**The Learning Manager will**:- Actively manage a team of training specialists including their deployment, development and productivity. Ensure that the work of the team and individuals is continually aligned to meet internal customer’s needs.- Act as a proactive and productive liaison/partner with the corporate Operations Learning Department consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.**Employee Development**:- Foster the development and growth of Amazon employees (i.e., mentoring, teaching, etc.).- Create and implement training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.).- Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.- Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals.- Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of FC performance and goals and required YOY improvements and provide training assistance where necessary in order to achieve these goals. Fully understand workflow, daily production goals and reports used to drive the business.- React quickly and efficiently to production imperatives, scheduling conflicts and network-wide rollouts.- Ensure and drive best practices standardization across all departments and sites.- Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.**Execution & Analysis**:- Ensure that training is tracked and recorded, including progress and skill sets.- As needed, manage grant proposals including implementation, tracking and relationship management.- Create, manage and update training content and associate compliance audits.- Administer methods for gathering and tracking training metrics.- Analyze and understand data to suggest improvements for training and operations.- Track and communicate Learning Department goals, assignments and progress locally and at a network level.- Take ongoing responsibility for ensuring that the Fulfillment Center is operating safely and take immediate action to correct where necessary.- Owner of PIT Training Program and maintains proper documentation related to PIT certification.Tlajomulcodezuñ, JAL, MEX- Master’s degree.- Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.- Ability to prioritize, manage and complete projects with tight deadlines.- Desire to thrive in a dynamic, growing environment.
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Operations Manager
hace 2 semanas
Jalisco, México IntouchCX A tiempo completoAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...
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Operations Manager, Fulfillment Center
hace 4 semanas
Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoBachelor's degree or equivalent- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 6+ years of Operations Management experience in manufacturing, production, distribution environment or related industry- Supervisory...
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Senior Operations Manager
hace 2 semanas
Jalisco, México IntouchCX A tiempo completoAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...
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Area Manager, Operations
hace 4 semanas
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Area Manager, Worldwide Operations
hace 1 semana
Guadalajara, Jalisco, MEX, México Amazon A tiempo completoAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...
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IT Manager
hace 2 semanas
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General Manager
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Facilities Manager
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Housing Business Operations Lead
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INT Operations Associate
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Jalisco, México Aditi LATAM A tiempo completoAditi Consulting Reimagine your reality En Aditi Consulting LATAM , estamos buscando un INT Operations Associate para sumarse al equipo de operaciones y trabajar con herramientas de primer nivel como Salesforce, Zendesk, ChurnZero, GuideCX y más. Serás parte clave de la ejecución diaria de procesos, asegurando calidad de datos, cumplimiento de SLAs y...
