Desktop Support Technician

**Req ID**: We are currently seeking a Desktop Support Technician - Field Tech to join our team in Monterrey, Nuevo León (MX-NLE), Mexico (MX).Performs basic configuration of desktop / notebook /printers.- May assist with simple parts replacementand repair on desktops /notebooks/ printers.- Travel may be required *Basic knowledge of Window soperating *Basic...

**Responsibilities**: - ⁠ ⁠Resolve support escalations from the Service Desk and 2nd/3rd Line teams - ⁠ ⁠Deskside support and troubleshooting - ⁠ ⁠Maintain ticket updates in the ITSM Management Tool (Service Now) and ensure customer and stakeholders remain informed - ⁠ ⁠Resolve tickets within SLA - ⁠ ⁠Build PC’s and Macs as per defined...

The IT Support Technician- EUC Remote Center, will assist / perform maintenance on all hardware / software related issues when required.- Assist with the maintenance / support of A\V technologies.- Complete assigned requests and incidents based on ITSM platform.- Follow IT Asset Management procedures for the tracking, transporting, receiving, and disposal of...

A global leader in digital transformation is seeking an experienced candidate for an on-site position in Monterrey, Nuevo León, to provide advanced technical support for desktop environments. You will analyze and resolve complex technical issues, collaborate with various teams, and maintain documentation. Ideal candidates have over 3 years of experience in...

Join to apply for the IT Support Services Technician role at Afni, Inc. Schedule: 45 hours per week, 2 days off weekly, availability required between 7:00 AM – 8:00 PM. Position Type: 100% Onsite Language Requirement: Advanced English Location: Afni Mexico | Plaza Los Titanes. Monterrey, Nuevo Léon. About the Role Join Afni as an IT Support Services...

Join to apply for the IT Support Services Technician role at Afni, Inc. Schedule: 45 hours per week, 2 days off weekly, availability required between 7:00 AM – 8:00 PM. Position Type: 100% Onsite Language Requirement: Advanced English Location: Afni Mexico | Plaza Los Titanes. Monterrey, Nuevo Léon. About the Role Join Afni as an IT Support Services...

On-site position in Saltillo, Coahuila Job in a nutshell: In this role, you will deliver advanced technical support and coordination for desktop environments, including hardware, software, and remote access technologies, ensuring efficient and timely service delivery. What will you be doing: Analyze, diagnose, install, and resolve complex issues related to...

On-site position in Saltillo, Coahuila Job in a nutshell: In this role, you will deliver advanced technical support and coordination for desktop environments, including hardware, software, and remote access technologies, ensuring efficient and timely service delivery. What will you be doing: Analyze, diagnose, install, and resolve complex issues related to...

IT Support Services TechnicianLocation: Afni Mexico | Plaza Los Titanes. Monterrey, Nuevo Léon.Schedule: 45 hours per week, 2 days off weekly, availability required between 7:00 AM – 8:00 PM.Position Type: 100% OnsiteLanguage Requirement: Advanced EnglishAbout the RoleJoin Afni as anIT Support Services Technicianand become a key player in ensuring...

**Responsibilities**: - Set up equipment for users such as Desktop, Laptop and desk-phones and troubleshoot issues related to them. - Perform Installation and configuration of desktops & laptops and maintain their backups as per the standard company policies. - Participate in workstation moves, desk additions and changes, to maintain network and system...