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Customer Onboarding Specialist
hace 3 semanas
**A Place Where People Matter - Growing our People to Grow Our Business**
We’re thrilled that you are exploring career opportunities where you can continue to make a positive difference every day to **keep our communities healthy, fed, clean and safe.**
**Primary Purpose**:
The Customer Onboarding Specialist (COS) will be the face of the organization during our first interaction with a new customer. Each COS should have a desire and ability to nurture relationships internally and externally with our new customers, our Customer Solutions team, and our Sales Team while working in a fast paced, high-volume environment. The COS will always strive for a high-level of customer satisfaction. All activities are to be managed in accordance with the company’s goals of safety, compliance, and code of conduct.
**What You will do**:
- Walk customer through the onboarding process
- Ensure all new customers are set up accurately in our system to successfully transact with us quickly
- Gathers all necessary paperwork for a new customer to efficiently transact
- Build customer in ERP system
- Creates new ship-to locations for existing customers
**What You will need**:
- High School Diploma required
- English proficiency required
- Proficiency with the MS Office package, strong Excel skills are encouraged
- Prior experience working in Customer Solutions with B2B customers
- Chemical/Distribution experience preferred
- SAP or relevant ERP systems
- Salesforce or other CRM experience a plus
LI-RS1
**It takes people like you** and a global network of more than 9,500 employees **to build a company where the best people want to work.**
As a valued Univar Solutions employee, you understand that we are more than a distribution company. From delivering vital ingredients for food and nutrition, to helping keep drinking water safe, our company is dedicated to improving quality of life with our customers, suppliers and partners as **we serve the world’s most essential industries.**
**We are committed to a diverse workforce and a culture of inclusion.**Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.
Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
