Operations IT

**Operations IT - Senior Business Partner, Quality Control (QC) / Laboratory IT Systems**

**Dublin, (Ireland), Macclesfield, (UK), Gaithersburg, (US), Gothenburg (Sweden), Guadalajara, (Mexico), Chennai, (India).**

**ABOUT THE OPERATIONS IT TEAM**

AZ Operations IT is a global IT capability supporting the Global Operations organisation. We partner with Operations Business capability areas: Pharmaceutical Technology Development, Manufacturing & Global Engineering, Quality, Sustainability, Supply Chain, Logistics and Global External Sourcing and Procurement. We operate out of Operations hubs sites including in the UK, Sweden, US, and China; and out of our Global Technology Centres in India and Mexico.

Here our work has a direct impact on patients - transforming our ability to develop life-changing medicines. We empower the business to perform at its peak and lead a new way of working, combining pioneering science with leading digital technology platforms and data. All with a passion to impact lives through data, analytics, AI, machine learning and more.

It’s a dynamic and challenging environment to work in - but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or transforming the roles and work of colleagues, forever. This is your chance to be part of a team that has the backing to innovate, disrupt an industry and change lives

**ABOUT THE ROLE**

The Senior Business Partner will use their IT expertise, bio-pharma industry trends/experience and in-depth understanding of AZ business priorities to lead the functional/capability IT/Digital strategy development, investment planning, and delivery. The role will develop and own strategic relationships with key parts of the AZ global Quality Control (QC) aligned Business Process Owners identifying ways for IT to partner with them in achieving and exceeding their business objectives with regard to laboratory based IT processes and systems (i.e. Laboratory Information Management (LIMS), Laboratory Execution (LES), Chromatography (CDS), Environmental Monitoring (EM), Data Management (SDMS), etc ). This role will drive the development and own of the capability global strategy roadmap, sequencing, prioritization, and backlogs. The strategy will look at all aspects of IT/Digital for the capability area including the foundational and transformational solutions required to create maximum competitive advantage. The role will be accountable for the successful delivery of programs, projects, and products working with a multi-functional matrix team.

This role will focus on partnership with the AZ Global Quality Control function, and work across key Quality business process - initially focusing on Quality Control and Laboratory processes and systems (although portfolio focus may change). This will cover all aspects of the technology used to support this process including foundational and transformational solutions to meet the business strategy.

**KEY RESPONSIBILITIES**

**Business Partner Accountabilities**
- Be responsible for the strategic relationship with Operations Senior Leadership Team (OSLT-1) (or similar) senior leaders, Global Business Process Owners, and actively contribute to the functional leadership team (where applicable).
- Partner with relevant IT Teams to ensure that all IT services used by the function meet the agreed performance outcomes and drive continuous improvement initiatives as required.
- Provide thought leadership to develop the business strategy, define the technology direction, and be responsible for the IT/Digital strategy and roadmap.
- Drive end-to-end IT satisfaction, return on investment and TCO improvements for the functional area.
- Main point of contact for the function to resolve and manage significant service issues/problems/incidents.
- Partner with the business to develop clear business cases linked to business and IT outcomes
- Support the collation and lead the prioritization of portfolio, balancing priorities and IT/Operations strategic principles and governance
- Lead Ideation, Innovation, and MVPs to continually improve and/or transform capability area, including working with the Data, Analytics and AI team on relevant uses cases aligned to the strategic roadmap.
- Prioritisation of platform/product feature backlogs working closely with scaled delivery and external partners.
- Drive the collation of information from relevant sources for analysis and trends for informed decision making, using a high degree of domain area knowledge and expertise.
- Communicate, influence, and provide advice to relevant partners to drive strategy and projects.
- Lead and inspire a multi-functional matrix team setting clear direction for the team and removing barriers.
- Develop strategic relationships with AZ IT Business Technology Groups (BTGs) and Centers for Enablement (C4E) colleagues, together with external partners to identify and deliver solutions