Jr Backoffice Complaints Analyst

hace 2 semanas


Guadalajara, México Insulet Corporation A tiempo completo

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it Company Overview Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe. We are looking for highly motivated, performance driven individuals who want to be part of building our Center of Excellence and be at the forefront of our rapidly growing global footprint. We are looking to hire amazing people who are guided by shared values and desire to exceed customer expectations. Our continued success depends on it. Position Overview The Complaint Determination Associate will work under the guidance of the Team Lead, Complaint Determination, who is a leader within Global Product Monitoring. This individual will execute a process to ensure compliant complaint determination decisions are made. This person is responsible for completing all aspects of the complaint determination process. They will follow established global regulations and processes for complaint determination. **Responsibilities**: - Review and execute the process to determine if an inquiry record meets the definition of a medical device complaint - Assign cases, determined to be complaints, with an appropriate category to allow for better assignment at the next phase of the complaint handling process - Assign cases, containing non-complaint feedback, with an appropriate category to allow for better trending and reporting activities - Reassess inquiry records when new information is received - Performs other complaint handling responsibilities as required Required Leadership/Interpersonal Skills & Behaviors - Ability to handle team interpersonal conflicts and find an acceptable resolution - Proven experience to organize, prioritize and follow through on multiple tasks with mínimal supervision - Ability to organize and judge priorities. - Strong attention to detail. - Ability to work in a team environment Required Skills and Competencies - Demonstrated knowledge of Microsoft Office - Effective written and verbal communication skills - Ability to generate and maintain accurate records Education and Experience - Work experience in a technical and/or quality/compliance discipline/regulated industry, with data management, record keeping, and technical aptitude "



  • Guadalajara, México Insulet Corporation A tiempo completo

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...

  • Risk Analyst Jr

    hace 4 días


    Guadalajara, México Aspiria A tiempo completo

    **Aspiria **es una empresa de servicios financieros digitales, que ayuda a incrementar el acceso a capital a los negocios de México a través de su plataforma en línea. Nosotros buscamos como hacer llegar el capital de manera sencilla y rápida a los negocios mexicanos, los cuales son el motor de la economía. Aspiria te invita a formar parte de su...

  • Jr Hr Analyst

    hace 4 semanas


    Guadalajara, México Aspiria A tiempo completo

    **Aspiria** es una empresa de servicios financieros digitales, que ayuda a incrementar el acceso a capital a los negocios de México a través de su plataforma en línea.Nosotros buscamos como hacer llegar el capital de manera sencilla y rápida a los negocios mexicanos, los cuales son el motor de la economía.Aspiria te invita a formar parte de su equipo de...

  • Risk Analyst Jr

    hace 4 semanas


    Guadalajara, México Aspiria A tiempo completo

    **Aspiria **es una empresa de servicios financieros digitales, que ayuda a incrementar el acceso a capital a los negocios de México a través de su plataforma en línea.Nosotros buscamos como hacer llegar el capital de manera sencilla y rápida a los negocios mexicanos, los cuales son el motor de la economía.Aspiria te invita a formar parte de su equipo de...


  • Guadalajara, México Insulet Corporation A tiempo completo

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are...


  • Guadalajara, México Herbalife Internacional De México A tiempo completo

    A transnational company, a global leader in marketing and distribution of food supplements is looking for talent with the following profile: Quality Complaint Representative**Description**The Representative, Quality Complaint is primarily responsible to work with internal and external stakeholders to assist in managing quality or safety issues and...


  • Guadalajara, México Flex LTD A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.Job SummaryTo support our extraordinary teams, which build great products and contribute to our growth, we’re looking to add Jr Business Systems Analyst located in Guadalajara, North Campus.Reporting...


  • Guadalajara, México Insulet Corporation A tiempo completo

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.- We are...


  • Guadalajara, México Insulet Corporation A tiempo completo

    Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...

  • Jr. Traffic Analyst

    hace 3 semanas


    Guadalajara, México Flex LTD A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.Job SummaryTo support our extraordinary teams, which build great products and contribute to our growth, we’re looking to add a Jr. Traffic Analyst located in Guadalajara, North Campus.Reporting to the...