UBER Direct Enterprise Account Manager

hace 2 días

Ciudad de México Uber A tiempo completo

**About the Role**

Are you ready to drive impactful partnerships and shape the future of on-demand delivery? As an **Uber Direct Enterprise Account Manager**, you'll manage a **portfolio of strategic clients** across **restaurants, grocery, and retail** in Mexico. Your mission: build **long-term commercial relationships, drive sustainable growth, and enhance user experiences**-ultimately making **Uber Direct the preferred delivery partner**.

This role requires a **blend of relationship management, strategic planning, operational expertise, and problem-solving skills**. You'll thrive in a **fast-paced, dynamic environment**, working cross-functionally with **Eats, New Verticals, Global Direct, and other teams** to create and execute growth strategies that deliver real impact.

**What You'll Do**
- **Own the growth and success** of a **portfolio of enterprise partners**, ensuring their success on the platform.
- **Lead merchant launches**, creating and implementing strategies to drive adoption and engagement across various industries.
- Act as a **key resource for growth strategies and operational insights**, guiding internal teams and partners.
- Conduct **regular strategic business reviews** (quarterly, monthly) to optimize executive-level sales and marketing strategies.
- **Monitor and analyze KPIs and OKRs**, identifying opportunities for improvement and expansion.
- Execute **deep-dive operational reviews**, addressing executive-level challenges and uncovering growth opportunities.
- Implement a **KPI & OKR-driven methodology**, ensuring all teams are aligned with key business objectives.
- **Provide hands-on vendor management and training**, helping merchants adopt new features and tools.

**What You'll Need**
- **6+ years of experience** in **sales, account management, and operations**, working with **large enterprises and C-suite executives**.
- **Strong communication and stakeholder management skills**, with the ability to build trust and influence decision-making.
- Experience developing **business plans and presenting to senior executives**.
- **Strong analytical skills**, with **proficiency in data analysis, Excel, and presenting insights**.
- **Commercial acumen**, with a deep understanding of **partner business models and market trends**.
- **Project management expertise**, capable of **leading and executing large-scale initiatives**.
- Ability to **work independently**, make informed decisions, and drive execution.
- **High attention to detail** and excellent **interpersonal skills**.
- **Learning agility**, with the ability to adapt quickly in a fast-moving environment.

**Preferred Qualifications**
- **Operational experience**, particularly in managing and scaling commercial processes.
- **SQL proficiency**, enabling data-driven decision-making and reporting.

At Uber, we **foster an inclusive, innovative, and results-driven** culture. If you're looking to make an impact, drive enterprise partnerships, and be part of an exciting and fast-growing team, **we'd love to hear from you

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