Business Development Representative

hace 8 horas

Desde casa, México Prescriptions Today A tiempo completo

Job Title: Business Development Representative

Location: Remote

Working Hours: Monday to Friday, 9:00 AM - 5:00 PM Central Time

Company Overview:
Prescriptions Today is a leading telehealth organization dedicated to providing exceptional patient care and services. We are seeking an outgoing and motivated Business Development Representative to join our team. As a Business Development Representative, you will play a pivotal role in delivering top-notch customer support, engaging with patients, and driving appointment bookings. If you are a results-driven individual with excellent communication skills and a passion for helping others, we encourage you to apply.

**Job Description**:
Position Overview:
The Business Development Representative will be responsible for all aspects of customer support and communication with both current and potential patients. The primary objective of this role is to set appointments for customers and ensure a seamless and positive experience throughout the patient journey.

**Key Responsibilities**:
2. **Appointment Booking**: Guide potential patients through the appointment booking process, ensuring they understand the services and benefits offered. For those who initiate but do not complete the booking process, follow up to encourage them to schedule an appointment.

5. **Social Media Engagement**: Monitor and respond to patient inquiries and questions on social media platforms, particularly Facebook, to provide information and support.

6. **Phone Support**: Answer incoming phone calls from patients, providing assistance, answering questions, and ensuring a high level of customer service.

7. **Patient Assistance**: Assist patients who have booked appointments with any additional questions or needs they may have to ensure a positive patient experience.

**Qualifications**:

- Excellent communication skills, both written and verbal.
- Customer-focused attitude with a passion for helping others.
- Strong problem-solving and objection-handling abilities.
- Ability to work independently and as part of a team.
- Sales-oriented mindset with a proven track record of meeting or exceeding targets.
- Previous experience in customer support, sales, or appointment setting is a plus.
- Knowledge of healthcare or related industries is advantageous.
- Comfortable with making outbound phone calls and engaging in conversations with potential and current customers.

**Compensation**:

- Base salary plus commission, with potential for performance-based bonuses.

Pay: $13,698.32 - $15,410.61 per month

Work Location: Remote

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