Operations Program Manager- Tasker Wellness

hace 1 semana

Ciudad de México Scale AI A tiempo completo

You will:

- Manage the team of wellness coaches, including scheduling, hiring, and issue resolution
- Define sensitive content best practices and audit and ensure compliance with sensitive content best practices.
- Develop product and process to improve the quality and effectiveness of our tasker wellness offering
- Develop reports for internal and customer stakeholders on our wellness program
- _Note: This role will likely be exposed to harmful content (imagery, text, video) as a part of resolving escalation requests_

Qualifications:

- Experience in risk management, compliance, or content moderation/trust and safety policy.
- Excellent communication skills with the ability to translate complex challenges into simple and clear language
- Team leadership experience and program management experience
- Wellness experience either with a background in clinical wellness support or content moderation support

**About Us**:

- We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status._

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