Account Manager Renewals
hace 2 días
**About the Role**:
Achieves revenue and gross profit dollar targets by managing their customer base from an inside sales standpoint. Develops profitable customer relationships through efficient order management and effective handling of customer requests. Completes timely requests for information on bids, quotes, technical information and positioning of TD SYNNEX programs and services.
**What You'll Do**:
- Responsible for full order management, including placing orders, following up to ensure all holds are released, and providing tracking information to customers upon shipping (25%)
- Proactively contacts and develops a specified account base, and prospects for new business opportunities to achieve growth and profit targets. (25%)
- Proactively discusses TD SYNNEX's value added services including; TD SYNNEX Reserve Program, Configuration Services, and others as required (10%)
- Utilizes experience to effectively negotiate TD gross margin through up-selling and cross selling opportunities. (5%)
- Develops and enhances relationships with all TD SYNNEX departments, and vendor field representatives to act as a liaise on behalf of the customer (5%)
- Accumulates competitive, market and pricing information and provide feedback to the relevant parties. (5%)
- Attends all mandatory vendor training, lunch and learns and seminars. (5%)
- Backs up other sales teams when coverage is needed (5%)
- Perform additional duties as assigned
- Meets attendance and punctuality standards
**What We're Looking For**:
**Educational level**:
- College or University degree Specialties/Major Subjects: Sales/Marketing
**Type of work experience**:
- Sales or Purchasing experience
- Call Center/Retail in Computer Industry
**Years of experience in the industry**:
- 3+ years sales experience
- 2 years in IT industry
**Knowledge Skills and Experience**:
- Knowledge of Software/Hardware/Networking products
- IT Channel Sales and/or Purchasing Experience.
- Effective communication skills with ability to deliver at all levels;
- Must be proactive and self-motivated;
- Analytical & numerate with excellent attention to Detail
- Effective time management and prioritizing
- Problem solving & negotiation skills
- Must have strong organization skills with ability to plan, prioritize and maintain focus;
- An enthusiastic team player with a strong drive to create a positive work environment
- Able to work and achieve deadlines under pressure in fast changing environment
**Key Skills**
Bidding Process, Inside Sales, Order Management, Price Management, Profitability, Sales
**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for
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