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Commercial Co-pilot Head of Revenue Operations
hace 2 semanas
**Talentflow**
**Commercial Co-Pilot**
**Head of Revenue Operations (Mexico)**
**About Our Client**
Our client is a leading partner for businesses in the home service industry, specializing in tailored answering service solutions. Their mission is to help companies elevate their brand, streamline operations, and ensure customer satisfaction.
**The Opportunity**
As the Commercial Co-Pilot, you'll be the CEO's right-hand partner, responsible for driving our commercial strategy and execution. You'll play a critical role in optimizing revenue, improving efficiency, and aligning our sales and post-sales teams to achieve our business goals.
**Key Responsibilities**
- Strategy & Execution: Develop and implement strategies to increase revenue per client and improve retention.
- Operational Excellence: Build and manage commercial dashboards, lead pipeline reviews, and identify process gaps to implement automation and AI solutions.
- Team Leadership: Coach and guide sales and account management teams to ensure they are aligned and accountable.
- Business Partnership: Support the CEO in strategic decisions regarding pricing, resource allocation, and hiring.
**What We're Looking For**
- You have 7+ years of experience in commercial or revenue operations, with a background in the BPO or customer experience (CX) industry being a plus.
- You have a proven track record of managing small-to-medium sales or account teams.
- You're comfortable with key performance indicators (KPIs) like conversion rates, customer acquisition cost (CAC), lifetime value (LTV), and gross margin.
- You thrive in a fast-paced, entrepreneurial environment and are comfortable with a hands-on approach.
**Details**
- Salary: $4,000 - $5,000 USD net per month.
- Benefits: This is a 100% nominal scheme with standard legal benefits.
- Location: This is a full-time, in-office position in the Zona Rio area of Tijuana.
- Hours: Monday to Friday, 9:00 AM to 5:00 PM PST.
- Travel: You must have a current visa and be flexible to travel as needed.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation,_age, marital status, veteran status, or disability status_.
Pay: $73,000.00 - $91,743.50 per month
Work Location: In person
