Relationship Management Isb

**Corporate Banking Manager ISB**:
Main function:
Building existing and winning new long-term relationships with the customers we want to bank, coherent with Commercial Banking (CMB) strategy to be the Leading International Trade and Business Bank

Responsabilities
- Relationships managed by placing customer needs at the forefront of all that the role holder does, setting world class standards
- Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this business
- Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements
- Ensure timely and accurate maintenance of customer information on different bank systems as required
- Maintain up to date and accurate deal pipeline on Client Vision
- Monitor relationship profitability regularly and ensure that the return is commensurate with the type of client and both CMB and the client’s risk appetite
- Take timely and proactive corrective action to mitigate potential losses, exercising effective portfolio stewardship and control
- Collaborating with product partners to identify and match customer needs with relevant expertise; notably with GTRF (Global Trade and Receivable Finance), GLCM (Global Liquidity and Cash Management) and GBM (Global Banking and Markets).

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”

“We want you to be part of our team Find out what it is like to work with us “

Requirements

Capabilities & Skills

Minimum of 3 years experience in managing commercial relationships with international needs.
- Proven ability in identifying and meeting customer needs through matching a broad range of products and services.
- Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Ability to interact with business customers at all levels
- Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
- Excellent time management, planning and organization skills
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
- Strong analytical skills
- Fluente Spanish & English
- Proven ability to deliver creative and flexible customer solutions

Desirable:

- Knowledge of how CMB clients operate
- Knowledge of Cash Management, Global Markets, Trade & Receivables Finance.
- Robust understanding of client planning methodology
- Wide personal connections within the group and outside the group (chambers of commerce and other associations)

At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.

“At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care”

“We want you to be part of our team Find out what it is like to work with us “