Customer Service

hace 2 semanas

Apodaca, México Parker Hannifin Corporation A tiempo completo

**Position Summary**

Works within a team-based approach to be the single point of contact to Chomerics’ entire customer base. Provides support for a variety of customer needs within multiple industrial markets. As a team, work to continually improve the speed and quality of our responses to drive the Customer Experience. Work closely with Sales Managers and the internal organization to ensure prompt and efficient issue resolution. Interprets and communicates customer requests, monitors performance and delivery, and advocates for customer needs.

**Responsibilities**
- Takes ownership of individual customer requests and drives them to completion.
- Process purchase orders and quote requests while following the detailed contract review process to ensure requirements are flowing down to operational departments and executed according to customer’s expectations. Clarifies any questions with customer prior to order booking.
- Monitor and manage customer portals.
- Work as a Customer Advocate with other internal departments to drive a fast resolution to customer needs. Maintain constant communication with customers.
- Coordinate with finance on Customer accounts payable and accounts receivable issues.
- Negotiate delivery schedules while considering customer needs and organization capabilities.
- Manage workload toward achieving team KPI goals, most importantly timeliness of responses. Comfortable sharing & implementing ideas for improvement and willing to participate in the High-Performance Teams and any additional Lean Initiatives within the Company.

**Qualifications**

**Qualifications**
- Business or administrative bachelor’s degree.
- Minimum 2 years’ experience of customer service experience required.
- Advanced English (80%-90%)
- Excellent written, verbal, and interpersonal communication skills for effective interface with all internal and external contacts.
- Possess analytical and technical skills required to understand business practices and processes.
- Ability to learn and function with multiple software skills.
- Organized
- Strong interpersonal skills.
- Analytical
- Ability to handle conflicts
- Strong communication skills
- Responsible
- Integrate
- Team oriented
- Self-motivated
- Motivated by your goals

**Parker Hannifin**

Parker Hannifin can be found on and around everything that moves. The company employs approximately 58,000 people in 49 countries around the world and with annual sales exceeding $13 billion dollars. Parker is the world’s leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets. Parker’s focus on solving some of the world’s greatest engineering challenges sparks our passion for innovation and secures our future growth. Our technological expertise creates a more sustainable future for us all.

Parker Mexico is looking for a: Customer Service Representative.

**Language Tags

  • Customer Service

    hace 2 semanas

    Apodaca, México Prodensa A tiempo completo

    Prodensa en apoyo a uno de nuestros clientes en el Parque PIIT ubicado en Apodaca, buscamos Customer Service.**Requisitos**:- Experiência como Customer Service en empresas de manufactura- Carrera terminada- Inglés intermedio (capaz de tener una conversación)Tipo de puesto: Tiempo completoSueldo: $20,000.00 - $25,000.00 al mesBeneficios:- Seguro de gastos...

  • Customer Service

    hace 2 semanas

    Apodaca, México Prodensa A tiempo completo

    Prodensa en apoyo a uno de nuestros clientes en el Parque PIIT ubicado en Apodaca, buscamos Customer Service. **Requisitos**: - Experiência como Customer Service en empresas de manufactura - Carrera terminada - Inglés intermedio (capaz de tener una conversación) Tipo de puesto: Tiempo completo Sueldo: $20,000.00 - $25,000.00 al mes Beneficios: -...

  • Customer Service

    hace 3 semanas

    Apodaca, México Johnson Controls A tiempo completo

    **What you will do**:We are hiring a customer service representative to manage customer queries, documentation, provide information and report generation from systems.You will also be asked to process orders, modifications, and escalate contracts across several communication channels.To do well in this role you need to be able to remain calm when customers...

  • Customer Service Engineer

    hace 4 semanas

    Apodaca, México Faurecia A tiempo completo

    Customer Service Engineer- Manage external customer- customer portal maintenance- customer visit preparation- Customer Action plan follow up- PPAP readiness- Containment deployment- Customer audit- TCS follow Up

  • Customer Service Engineer

    hace 3 semanas

    Apodaca, México Faurecia A tiempo completo

    Customer Service Engineer- Manage external customer- customer portal maintenance- customer visit preparation- Customer Action plan follow up- PPAP readiness- Containment deployment- Customer audit- TCS follow Up

  • Customer Service

    hace 2 semanas

    Ciudad Apodaca, Nuevo León, México JAEGGI Hybridtechnologie AG A tiempo completo

    Customer Service RepresentativeWe're hiring at Güntner: Customer Service RepresentativePosition Objective:The Customer Service Representative is responsible for ensuring customer satisfaction through effective communication with all departments involved in the order process, in alignment with the company's core mission.ResponsibilitiesCustomer data...

  • Customer Service Representative

    hace 5 días

    Apodaca, México ABB A tiempo completo

    **Customer Service Representative**:**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Customer Service Supervisor

    hace 5 días

    Apodaca, México Parker Hannifin Corporation A tiempo completo

    **Position Summary**Manages key customer accounts, responsible for oversight and direct management of customer service representatives in Mexico. Position will interact daily with customers, production, logistics, and sales staff. Staff management to effectively meet customer service standards and support division's strategies for premiere customer...

  • Customer Service

    hace 3 semanas

    Apodaca, México Grupo Prodensa A tiempo completo

    CUSTOMER SERVICEEmpresa de giro eléctrico se encuentra en busca de talento para el puesto de Customer Service en Apodaca, N.L.**Requisitos**:- Ingeniería Industrial, Licenciatura en comercio exterior, administración de empresas, mercadotecnia, logística o afín.- Ingles avanzado- 2+ Años de experiência en el puesto/área.- Disponibilidad para viajar.-...

  • Customer Service Senior

    hace 3 semanas

    Apodaca, México Motion Mexico S De Rl De Cv A tiempo completo

    **SUMMARY**:Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met.This role has in-depth knowledge of the company's products and services.The Senior Customer Service Representative develops and broadens relationships with...