Servicenow Developer

hace 1 semana

Desde casa, México ito work A tiempo completo

At nahnu we are looking for a ServiceNow Developer (Agentic AI), with the following specifications:
**Responsibilities**
- Build and maintain integrations between ServiceNow and other AI tools, data sources, and external systems using APIs (REST/SOAP) and the Integration Hub.
- Utilize advanced AI technologies, including Large Language Models (LLMs), prompt engineering, and Retrieval-Augmented Generation (RAG) to enhance the intelligence and performance of AI agents.
- Ensure that AI agents and workflows adhere to ITIL best practices, enterprise security policies, and data privacy regulations.
- Continuously monitor, evaluate, and optimize the performance and accuracy of AI agents and automated workflows.
- Collaborate with cross-functional teams, including product managers, business analysts, and other developers, to understand requirements and deliver effective solutions.
- Maintaining documentation for processes, configurations, and solutions.

**Required Qualifications**
- 5-7 years of hands-on experience in software development and ServiceNow development, with a strong focus on AI integration and workflow automation.
- Strong proficiency in JavaScript, Business Rules, UI Policies, Flow Designer, Integration Hub, and Virtual Agent development within ServiceNow.
- 3-5 years of hands-on experience with Agentic AI, LLMs, prompt engineering, RAG frameworks (e.g., LangChain, LlamaIndex), and vector databases.
- 3-5 years of experience with AI/ML models, especially in the context of risk-based decision making and predictive analytics.
- Strong knowledge of Workflow Data Fabric and Raptor DB is required
- Strong analytical skills with the ability to troubleshoot and optimize complex systems.
- Strong experience with Agile/Scrum methodology is a must
- Experience with various other ServiceNow modules like ITSM, CSM is preferred.

Tipo de puesto: Tiempo completo

Sueldo: $12,508.62 - $23,481.48 al mes

Lugar de trabajo: Empleo remoto

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