Customer Service, Logistic Support Operator

hace 2 semanas

Guadalajara, México Siemens A tiempo completo

Change the future with us
- We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

**Responsibilities**:

- Perform logistics activities in order to guarantee an economical and on-schedule delivery of materials as
- defined by the Project Manager in the installation schedule.
- Own the process of material requisitioning in projects assigned, using all relevant logistics data and
- options in order to minimize transport and handling costs in balance with optimal installation efforts.
- Coordinate, communicate, and maintain information from internal and external suppliers, project
- procurement, transport providers, and service providers for the entire supply chain process in order to
- ensure an accurate, on-schedule, and economical process.
- Ensure availability of information to the project team regarding disposition of materials during transport,
- and coordinate corrective actions needed to ensure materials arrive on site in line with the installation.
- schedule.
- Create efficiency and status reports regarding material and product availability based on the needs of the
- project supply concept.
- Document and process complaints or transport damages with responsible partners (warehouse team,
- procurement, insurance, project controlling, quality, project management) in order to secure any recourse.
- claims and to take further measures.
- Support returns of materials in excess to relevant suppliers in order to recoup money on projects.

**Qualifications**:

- High school diploma or state-recognized GED; Associate degree preferred
- Progressive logistics, materials management, and transportation experience within the project
- environment (e.g., construction, EPC, etc.); 2+ years preferred.
- Flexibility to adjust and thrive in an environment with changing requirements, schedules, and priorities for
- multiple projects or assignments
- Experience with coordinating activities with third-party service providers, including the definition of
- services level and tracking performance and compliance
- Self-driven and resourceful to achieve goals independently and when working in groups
- Professional Logistics Certification (e.g., CSCP, CLTD, CITLP) preferred
- Experience with requirements regarding all modes of transportation and distribution models preferred
- SAP experience preferred
- Proficient in Microsoft Office (Word, Excel and Outlook)
- Good verbal and written communication skills in English

**Equal Employment Opportunity Statement

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