Intern Experience Manager

Are you a strong communicator who is passionate about supporting and coaching people to reach their full potential?

Would you like to join a rapidly growing company where your advice will make an impact on thousands of interns from around the globe in fostering employability and professional development?

Virtual Internships is an EdTech startup that delivers global work experience programs that help young people to pursue their dream career.
We’re proud to be on ‘Tech in Asia’s Top 50 Rising Startup’ List (No.6 in Vietnam) and backed by some of the world’s top investors who were early investors in Airbnb, Zoom, and LinkedIn. You'll be joining a diverse and passionate team of 120+ working in our hub office in HCMC, and across 20+ countries that believe that remote work is here to stay.

If you want to work in a flexible working environment where no 2 days look the same and you can utilize your exceptional people skills, then read on

**What you will do**:
As an Intern Experience Manager (IEM), you will support students in the Americas with the assistance of other global IEMs and the Head of Intern Experience.

Your role is a combination of advisor, intern coach, account manager, and marketer with a lot of direct student engagement.

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Working with a world-class globally distributed team, you will:_**- Liaise with our Company Experience Manager to consult about the interview outcomes of interns who will begin their internship shortly
- Provide constructive feedback to the interns who were hired by the company and providing next steps
- Reach out to an intern that the host company has noted communication concerns about to learn about any challenges they are facing and offer guidance
- Liaise with the Partnership Account Manager to support reporting of all students on the cohort to their program

**What do we offer**:

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Flexibility**:

- flexible work schedule where you manage your own working hours
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Remote working**:

- with a budget to support your productivity and your choice of where to work from
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Open-minded leaders-** with colleagues who care about your career goals. There are monthly global virtual events including town halls, ask me anything sessions, virtual coffee chats, and virtual team building
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Professional Development-** with a budget that you can utilize however you wish
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Company Laptop**:

- paid for by VI
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Birthday Leave**:

- go enjoy yourself on your birthday without needing to use your annual leave
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Direct contribution**:

- ideas and solutions are encouraged from everyone. Your input is valued and you have a unique opportunity to directly impact the success and help shape the future of VI
- **
Meritocracy**:

- a culture that prides itself on internal promotions and meritocracy. The majority of our managerial team have risen up (quickly) through the company, including our COO, CAO, CFO, Head of Company Experience and Head of Intern Experience

**More about Virtual Internships**:**Early-stage startup**: You will join an early-stage startup with 120+ employees. This means you'll have the unique opportunity to directly impact success and help shape the future of VI.

**Backed by the best**: Not all companies are equal, likewise not all investors are equal. We’re privileged to be supported by the best of the best, with access to their extensive advisory network.

**Vision**: Our product was not conceived due to recent events, but it was through recognizing pre-2020 there was a need for greater accessibility and democratization of work experience that we created a product that fits in with the wider movement towards remote work

**Product-market Fit**: We already have a strong product-market fit with 100+ university partners, 7000+ companies, and a customer retention rate of 97%. We're excited to build on top of this to reach PMF for our new user segments.

**Meritocracy**: We have a culture that prides itself in internal promotions and meritocracy. The majority of our managerial team have risen up (quickly) through the company, including our COO, CAO, CFO, Head of Company Experience and Head of Intern Experience.
- At least 1-year’s experience in Customer Service or as an Educational Consultant/ Career Counselor
- Experience working in the Higher Education sector, specifically studying abroad or career services is preferred
- Strong organization and project management skills
- Passion for remote work and/or career development
- Experience working in a Startup environment: “thriving in chaos, but working towards structure”
- Fluency in English
- (you don’t need an IELTS, but if you did it would be 7.0+)