Customer Service

hace 1 semana


Ciudad de México carga Almacenaje y Distribución Avior S.A. de C.V A tiempo completo

**Almacenaje y distribucion AVIOR**

Empresa Lider en Almacenaje esta en busca de tu talento

**Customer Service**

ACTIVIDADES:

- Responde a las llamadas entrantes de los clientes con respecto a problemas de facturación, problemas con los productos, preguntas sobre el servicio y preocupaciones generales de los clientes.
- Responsable de mantener un alto nível de profesionalismo con los clientes y trabajar para establecer una relación positiva con cada persona que llama.
- Actualizar la información del cliente en la base de datos de servicio al cliente durante y después de cada llamada
- Trabajar con el equipo directivo para mantenerse al día sobre el conocimiento de los productos y estar informado de cualquier cambio en las políticas de la empresa.
- Impactar en los resultados de la compañía al resolver problemas y convertir a clientes frustrados en clientes fieles.
- Lic terminada preferentemente en admn o a fin (se prefiere título de asociado en un campo relacionado con los negocios)
- Capacidad de permanecer profesional y cortés con los clientes en todo momento
- Debe estar disponible para trabajar ocasionalmente por las noches, días festivos y fines de semana.
- Excelentes habilidades de comunicación verbal y escrita
- Gestionar llamadas entrantes y consultas de atención al cliente
- Generar oportunidades de venta que se traduzcan en nuevos clientes
- Identificar y evaluar las necesidades de los clientes para lograr su satisfacción

OFRECEMOS:

- sueldo semanal + prestaciones de ley
- AGUINALDO,INFONAVIT,FONACOT,SEGURO,UTILIDADES,VACACIONES,PRIMA VACACIONAL,VALES DE DESPENSA,FONDO DE AHORRO,UNIFORMES GRATUITOS

NECESITAS MAS INFO?

POSTULATE POR ESTE MEDIO O MANDA WHATS CON TU CV AL 4423113099

Tipo de puesto: Tiempo completo

Salario: $10,000.00 - $11,500.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Caja de ahorro
- Uniformes gratuitos
- Vales de despensa

Idioma:

- Inglés (Deseable)

Lugar de trabajo: Una ubicación


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