Sales Account Representative

hace 3 días


Tijuana, México KM Headhunters de Mexico A tiempo completo

Job Purpose

In partnership with the Outside Sales Rep and Sales Management, implement a unified strategy that

generates revenue through personalized service and value-based selling. Responsible for delivering

World Class service for approximately 10 - 15 of the most strategically significant Zone customers.

Essential Job Responsibilities
- Integrated Account Management for existing key Zone customers in partnership with Outside

Sales; considered a key support resource for the customer
- Coordinates order management activities: order entry, contract review, on-time delivery

performance, inventory maintenance, special handling requirements, product specification

maintenance, returns, and any other customer-related activities in support of customer

requirements
- Applies intermediate to advanced sales skills combined with product/customer knowledge to

expand product offerings and value-added services with assigned customer base
- Collaborates with internal and external resources when identifying emerging customer needs,

cost savings opportunities, competitive threats, and revenue enhancement opportunities
- Employs problem solving methodologies to resolve complex customer concerns
- Key team player in developing sales plan, monitoring sales performance, and aggressively

driving sales results
- Continually develop and expand product and technical knowledge in support of customer base
- Monitor key performance indicators to identify gaps in service levels and proactively work with

cross-functional resources (operations, procurement, quality, finance, sales, etc.) to resolve
- Build and nurture relationships with key customer contacts to ensure complete satisfaction and

to identify new opportunities to build value
- Records/maintains all customer-related and sales activity information in CRM system to enable

360-degree view of customer
- Drives order automation with assigned accounts
- Other sales generation and customer support duties as assigned

Education & Experience
- Bachelor’s degree in Industrial Distribution, Supply Chain Management, Marketing, or Business

Administration
- Five (5) years of industrial service experience handling large/key accounts


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