Administrative Customer Service Specialist
hace 2 semanas
Job OverviewThe Customer Service role in the real estate sector involves providing exceptional support and assistance to clients, prospective buyers, tenants, and internal teams throughout the property transaction and management processes. This position focuses on addressing inquiries, resolving issues related to property listings, lease agreements, and maintenance requests, while ensuring compliance with regional regulations and company policies. The role requires effective communication and collaboration with real estate agents, property managers, and legal teams to facilitate smooth client experiences and uphold the organization's reputation in a competitive market.Duties and ResponsibilitiesRespond promptly and professionally to client inquiries via phone, email, and etc.Assist clients with scheduling property viewings and appointments.Provide accurate information about listings, services, and company policies.Resolve client concerns and escalate issues when necessary.Maintain detailed records of client interactions and transactions.Collaborate with real estate agents and other team members to ensure seamless client service.Support administrative tasks related to customer service operationsEducation and TrainingHigh school diploma or equivalent required; associate or bachelor's degree in business, communications, or related field preferred.Familiarity with real estate industry terminology and processes through formal training or on-the-job experience.Proficiency in using customer relationship management (CRM) software and other relevant digital tools.Advanced English skills (spoken & written)
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Administrative Customer Service Specialist
hace 3 días
Mexico City Relay Human Cloud A tiempo completoAdministrative Customer Service Specialist Job Overview The Customer Service role in the real estate sector involves providing exceptional support and assistance to clients, prospective buyers, tenants, and internal teams throughout the property transaction and management processes. This position focuses on addressing inquiries, resolving issues related to...
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Administrative Customer Service Specialist
hace 22 horas
Mexico City Relay Human Cloud A tiempo completoAdministrative Customer Service Specialist Job Overview The Customer Service role in the real estate sector involves providing exceptional support and assistance to clients, prospective buyers, tenants, and internal teams throughout the property transaction and management processes. This position focuses on addressing inquiries, resolving issues related to...
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Customer Service Specialist
hace 2 semanas
Mexico City Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Senior Customer Service
hace 22 horas
Mexico City Celanese A tiempo completoA multinational manufacturing corporation located in Mexico, Ciudad de México is seeking a Senior Associate Specialist Customer Service. You will be responsible for perfect order fulfillment within the order to cash process, ensuring customer satisfaction. The role involves developing key internal relationships and addressing customer concerns effectively....
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Part Time Customer Service Specialist
hace 5 días
Mexico City Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Administrative Customer Service Specialist
hace 6 días
Mexico City Relay Human Cloud A tiempo completoJob Overview The Customer Service role in the real estate sector involves providing exceptional support and assistance to clients, prospective buyers, tenants, and internal teams throughout the property transaction and management processes. This position focuses on addressing inquiries, resolving issues related to property listings, lease agreements, and...
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Customer Service Specialist
hace 2 semanas
Mexico Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Customer Service Specialist
hace 1 semana
Mexico Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Customer Service Specialist
hace 1 semana
Mexico Terra Energy A tiempo completoThe Customer Service Specialist is responsible for delivering high-quality support to customers by handling inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role plays a key part in supporting daily operations, maintaining strong customer relationships, and contributing to service excellence in a fully remote...
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Senior Associate Specialist, Customer Service
hace 3 días
Mexico City Celanese A tiempo completoOverview The Senior Associate Specialist Customer Service is responsible for perfect order fulfillment within the order to cash process to deliver customer satisfaction. Order to cash may include pricing administration, order entry, customer service/problem resolution, billing coordination, collections and master data maintenance, and complaint handling....