Customer Account Manager
hace 2 semanas
Customer Account Manager – Packaging & AutomationFull-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** About the Role The Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction. You'll be the primary point of contact for customers, supporting everything from new formats and upgrades to training, audits, and service visits. Success in this role is measured by customer loyalty, revenue growth, and satisfaction. What You Bring Strong understanding of the automation & packaging machinery industry Excellent communication, negotiation, and problem-solving skills Ability to manage multiple priorities independently Professional, customer-first mindset Strong organizational and time-management skills Fluent in English for all job-related communications Advanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) Education & Experience Bachelor's degree in a relevant field (required) 10+ years experience with packaging equipment 5+ years experience with filling & capping machines 5+ years managing customer accounts in an industrial/OEM environment Sales & Growth Drive sales by promoting tooling, upgrades, retrofits, service visits, maintenance contracts, and spare parts Identify and execute growth opportunities within existing customer accounts Build and execute strategic account plans to maximize customer value Account Management & Customer Relationships Manage and grow assigned customer accounts Build strong relationships with key decision-makers and stakeholders Act as the voice of the customer internally Customer Service & Satisfaction Deliver exceptional service and ensure high customer satisfaction Proactively resolve issues and escalate when necessary Track and respond to customer feedback and survey results Operational Collaboration Partner with Operations, Engineering, and Service teams to support customer needs Support Field Service Technicians with documentation and parts inventory audits Contribute to new programs and customer-driven solutions Travel & Work Environment Up to 50% travel to customer sites Office-based with frequent customer interaction Domestic and limited international travel required Ability to lift up to 50 lbs and perform basic physical tasks during site visits Additional Requirements Must be eligible to travel to the U.S. on a tourist (B-1/B-2) visa for training, if applicable Ability to work flexible hours as needed to support customers and projects Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly) ***US TOURIST VISA REQUIRED (For Training in the U.S)*** #CustomerAccountManager #AccountManagement #CustomerSuccess #AftermarketSales #B2BSales
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Customer Account Manager
hace 10 horas
Tenochtitlán, México Serac A tiempo completo🚀 Customer Account Manager – Packaging & Automation📍 Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***🔎 About the RoleThe Customer Account Manager is the trusted partner for Serac’s existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term...
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Customer Account Manager
hace 2 semanas
Tenochtitlán, México Serac A tiempo completoCustomer Account Manager – Packaging & AutomationFull-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***About the RoleThe Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term satisfaction....
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Customer Account Manager
hace 7 días
Tenochtitlán, México Serac A tiempo completoCustomer Account Manager – Packaging & Automation Full-Time | Exempt $45,853 to $57,316 (Mexican Pesos Monthly)***US TOURIST VISA REQUIRED (For Training in the U.S)***About the Role The Customer Account Manager is the trusted partner for Serac's existing customers—owning relationships, driving aftermarket revenue, and ensuring long-term...
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Account Specialists Manager
hace 1 semana
San Lorenzo Tenochtitlán, México Adecco A tiempo completoRetention Manager Do you have experience leading sales teams focused on retention and upsell? Have you managed teams that support U.S.-based customers? This is your opportunity to join a leading global technology company. About the Role We are looking for a People Manager to lead a team of Account Specialists responsible for retention, growth, and support of...
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Customer Account Manager
hace 4 semanas
Tenochtitlán, México Nextshore A tiempo completoAccount Manager &##128205; CDMX - Zona Poniente (Presencial o Híbrido) &##Lunes a viernes, 9:00 a.m. a 6:00 p.m. &##Tiempo completo En Nextshore estamos creciendo, y buscamos a nuestro próximo Account Manager para unirse a nuestro equipo interno. Si disfrutas resolver problemas, mantener relaciones sólidas con los clientes y asegurarte de que cada detalle...
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Account Manager
hace 1 semana
San Lorenzo Tenochtitlán, México Wivboost A tiempo completoEn Wivboost seguimos creciendo y buscamos un(a) Account Manager apasionado(a) por la comunicación, el marketing y la gestión de clientes.El/la Account Manager es el puente estratégico entre el cliente y la agencia . Su misión es garantizar que los proyectos se ejecuten a tiempo, con calidad y alineados a las necesidades del cliente. Además de coordinar...
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Account Specialists Manager
hace 1 semana
San Lorenzo Tenochtitlán, México Adecco A tiempo completoRetention Manager Do you have experience leading sales teams focused on retention and upsell? Have you managed teams that support U.This is your opportunity to join a leading global technology company. &##We are looking for a People Manager to lead a team of Account Specialists responsible for retention, growth, and support of a U.This is a strategic role,...
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Account Manager
hace 1 semana
San Lorenzo Tenochtitlán, México Wivboost A tiempo completoEn Wivboost seguimos creciendo y buscamos un(a) Account Manager apasionado(a) por la comunicación, el marketing y la gestión de clientes. El/la Account Manager es el puente estratégico entre el cliente y la agencia . Su misión es garantizar que los proyectos se ejecuten a tiempo, con calidad y alineados a las necesidades del cliente. Además de coordinar...
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Customer Success Manager
hace 2 semanas
San Lorenzo Tenochtitlán, México SaaS Company A tiempo completoAs a Customer Success Manager, you'll be at the forefront of ensuring our most valuable customers achieve extraordinary results with our software solutions. You'll own relationships with 10-15 of our top strategic accounts—driving product adoption, mitigating risk, and creating the kind of value that turns customers into lifelong partners.This role is...
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Account Manager
hace 3 semanas
Tenochtitlán, México Nextshore A tiempo completo🌊 Account Manager📍 CDMX - Zona Poniente (Presencial o Híbrido)🕘 Lunes a viernes, 9:00 a.m. a 6:00 p.m.💼 Tiempo completoEn Nextshore estamos creciendo, y buscamos a nuestro próximo Account Manager para unirse a nuestro equipo interno. Si disfrutas resolver problemas, mantener relaciones sólidas con los clientes y asegurarte de que cada detalle...
