Delivery Manager WPS
hace 1 mes
Global Delivery Manager Workplace Services
Mexico City
At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.
The Delivery Manager WPS is responsible for ensuring that teams and service providers deliver services as per agreed budget and performance levels, contribute to and incorporate these services in the end-to-end delivery to the business customers.
This position is part of the Global Microsoft and Workplace Services team that is tasked with providing Nouryon users with a portfolio of efficient, robust, and secure infrastructure and platform services. We aim to provide the most productive experience for our users and their business.
In your future role as Global Delivery Manager WPS you will
Overseeing end-to-end delivery and service management of digital workplace solutions, encompassing platforms, hardware, applications, contracts, vendors, reporting, and service handover Managing Nouryon M365 and other platforms, along with application packaging Ensuring prompt resolution of cross-platform issues to enhance service excellence. Handling financial management of all digital services. Efficiently handling service requests, incidents, and change requests. Enhancing user satisfaction and business perception. Managing work instructions, schedules, and resources for effective service delivery. Cultivating relationships with key users and improving the Key User network. Monitoring IT Service Management processes and ensuring adherence to service level targets. Promoting business continuity and user satisfaction globally. Driving knowledge management and service adoption. Managing escalations related to service offerings.
We believe you bring
Minimum bachelor’s degree in computer science, Information Technology, or related field Solid understanding and experience of managing cloud service delivery, Microsoft platforms, technologies, and Agile methodologies. Understand modern workplace ecosystems Project management/program management experience and work in a global environment (multinational companies) Good communication skills and stakeholder management, ability to influence internal and external parties, and vendor management Experience on solving for WPS challenges Fluent in English
Have we got your interest?
This is a permanent position on a full-time basis, reporting to Amar Kadribasic and is based in Mexico City
-
Service Delivery Manager
hace 1 mes
City, México Amaris Consulting A tiempo completo**Who are we? **:Amaris Consulting es una firma independiente de asesoría tecnológica que ofrece servicios de orientación y soluciones para las empresas. Reúne a más de 7 600 personas distribuidas en 5 continentes y más de 60 países. Con más de 1 000 clientes en todo el mundo, hemos implementado soluciones en proyectos importantes durante más de una...
-
Consult Delivery Manager
hace 1 mes
Mexico City 1210 Kyndryl Mexico S. de R.L. de C.V. A tiempo completoWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...
-
Delivery Manager
hace 2 semanas
Mexico City Capgemini A tiempo completoRH: Fernando CortésUbicación: Monterrey Industria: CPRDTus funciones:Entender la organización de recursos, prioridades, necesidades y apego a las políticas.Analizar situaciones complejas, anticiparse a problemas futuros e identificar oportunidades, impactos y riesgos.Lidera equipos multidisciplinarios, supervisa proyectos y gerentes.Su influencia en las...
-
Service Delivery Manager- Americas
hace 1 mes
Mexico City Edenred A tiempo completoTake a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. ...
-
IAM Manager
hace 2 días
Mexico City Nuvit Service A tiempo completoIAM MANAGERThe identity and Access Management ( IAM) Manager will be responsible to ensure that all Identity, Privilege and Access management operates efficiently, reliably and in compliance with required regulations, policies, and processes to support FCB's Business , security & integrity of the IT operationsACTIVITIES * Discover , refine and analyze...
-
Video Inventory Manager
hace 1 mes
Mexico City Averity A tiempo completoAre you passionate about shaping the future of digital advertising? Do you thrive in dynamic environments where innovation is the norm? Join us as an Advertising Video Inventory Manager, Advertising Technology, and become a key leader in driving world-class advertising solutions that reach millions of users worldwide!As the Advertising Video Inventory...
-
Scrum Manager
hace 1 semana
Mexico City rocket code A tiempo completoRocket Code is an Information Technology and Services company that specializes in developing innovative software solutions. We are currently seeking a motivated and experienced Scrum Manager to join our team. As a Scrum Manager, you will be responsible for overseeing the implementation and execution of Agile methodology throughout our organization. Your...
-
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAMZL CO manager is focused on supporting routing process for Mexico last mile centralized operations with the objective of driving performance. As a CO manager, the individual will lead a team to build processes, mechanisms to improve processes across multiple delivery stations. In this position, the individual will drive execution and efficiency through...
-
Sr. Engagement Manager
hace 1 semana
Mexico City Bishop Fox A tiempo completoBishop Fox is the leading authority in offensive security, providing solutions ranging from continuous penetration testing, red teaming, and attack surface management to product, cloud, and application security assessments. We’ve worked with more than a quarter of the Fortune 100, half of the Fortune 10, eight of the top 10 global technology companies, and...
-
Client Relationship Manager
hace 1 mes
Mexico City Cognizant Technology Solutions A tiempo completoClient PartnerQualification:BS Degree,MS or MBA degree preferredResponsibility:Manage on time and on budget delivery with planned profitability,consistently looking to improve quality and profitability2/nLead the onsite project teams and ensure they understand the client environment3/nResponsible for Backlog growth Existing projects Renewals/Extensions of...
-
Digital Project Manager
hace 1 mes
Mexico City Eastman A tiempo completoResponsibilitiesWe are seeking a highly organized and experienced Digital Project Manager to join our team. As a Digital Project Manager, you will be responsible for leading and overseeing the planning, development, and implementation of website projects. You will collaborate with cross-functional teams, including designers, developers, content creators, and...
-
Service Manager
hace 1 mes
Mexico City Novo Nordisk AS A tiempo completoPosition for Novo Nordisk GBS Mexico Are you an experienced Service Manager with a strong background in IT security? Are you ready to take on the challenge of managing IT security services for a leading global healthcare company? If so, we have an exciting opportunity for you to join our team at Novo Nordisk. Read on and apply today for a life-changing...
-
Sr. Program Manager, Amazon Flex Mexico
hace 2 horas
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completoAt Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need...
-
Shift Manager, Last Mile
hace 1 mes
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.Amazon OperationsOperations is at the heart of Amazon business. We are known...
-
Regional Manager Venue Logistics â México
hace 7 días
Mexico City teamworkonline A tiempo completoReporting organizationally to the Senior Manager Venue Logistics, and the Director of Operational Services in México, the Regional Manager Venue Logistics will be a key member of the FIFA26 Logistics team, and work in close collaboration with FIFA Zurich key collaborators and other key individuals responsible for delivering venue logistics operations...
-
Agile Project Manager
hace 1 mes
Mexico City Konfío A tiempo completoAbout Konfío Konfío is at the forefront of transforming the fintech and banking landscape, leveraging technology to empower businesses with innovative financial solutions. As we embark on significant technological transformations to enhance our capabilities and services, we are seeking an experienced Agile Project Manager to lead these initiatives and...
-
Assoc. Site Activation Manager
hace 2 semanas
Mexico City IQVIA A tiempo completoAssociate Site Activation Manager – Sponsor Dedicated Direct and manage the delivery of all required site activation, maintenance and regulatory activities for selected studies or multi-protocol programs, including pre-award activities, oversight of the scope of work and resources. You will: Oversee the execution of Site Activation and Maintenance...
-
Delivery Manager
hace 3 semanas
Mexico City JPMorgan Chase & Co. A tiempo completoAs a member of our Project Execution team, you'll draw on your strengths managing people and processes to manage technology projects that typically span multiple lines of business and have firm-wide implications. You'll lead these projects from initiation through implementation, including: establishing project requirements, priorities and deadlines;...
-
Sourcing Manager
hace 2 semanas
Mexico City Swiss Re A tiempo completoAbout the Role The Procurement Manager Mexico (PMM) plans and leads his/her own and team in P2P initiatives across assigned categories of spend within the assigned countries. The PMM develops the local strategy as part of the wider Regional Procurement strategy while being aligned to the global Category Strategies. The PMM proactively leads Procurement...
-
Logistics Manager
hace 3 semanas
Mexico City CHANEL A tiempo completoDirect report: Mexico CFO We are looking for a Logistics Manager to provide leadership to the warehouse operations. You will balance the inbound and outbound delivery of goods with cost objectives, drive collaborative supply chain improvements, and support internal and external customer service by managing and nurturing the warehouse teams. You will...