HR Services Hub Analyst III
hace 2 semanas
Responsibilities
Perform HR general processes to all Americas Region as payroll, time / absence, benefits & pension, and global service delivery (Organization & Position Management, HR Knowledge Management Database, Learning Administration, HR Data Quality Management and Compensation, Awards and Mobility administration). Responsible to support all transactional HR processes in Americas countries: Canada, USA, Mexico, Colombia, Chile, Peru, Argentina, Venezuela. Participate in the projects to consolidate, understand, documenting and execute the HR Regional processes into our HR HUB / Shared Service Center in Mexico City. Process HR transactions including new hires, onboarding, terminations, promotions, and transfers. Collaborate with our global team of HR Service Hub Leadership in the standarization of HR processes to ensure consistency. Handles moderate employee inquiries allocated in his/her responsability, resolving in priority order or forwards to the respective queue, informs requestor about inquiry status. Can serve as contact to HR Vendors (e.g. Payroll, Time, ...) and other stakeholders (employees, managers, HR Consultants, CoEs, ...) Provide guidance to employees and managers on self-service transactions.Requirements
College Degree or Bachelor in Business Administration, HR, Finance, or related areas. Experience in HR processes in the USA is a must. Minimum 5 years of experience in the field of personnel administration with working experience at HR HUB/ /SSC (Shared Service Center) environment (Tier level support, escalation, ticket handling, ...) Basic knowledge of SuccessFactors, SAP ERP HCM, surrounding systems environment and HR Vendors (Payroll, Time Management, Benefits, Pensions, ...) Basic knowledge of MS Excel and other MS Office tools in order to handle data building, template uploads and data review with moderate data sizing. Advanced English skills to handle oral and writing conversations with other countries. Solution-driven, good communication and interpersonal skills, team & customer oriented, good listen skills, assertiveness, proactivity, detailed-oriented and able to prioritize and manage multiple tasks effectively.Our Offer
Competitive salary and direct hiring in a multinational company. Global environment to learn about HR general processes. Benefits above the Law. Superior Christmas Bonus. Superior Vacation Bonus. Food vouchers. Savings Fund. Medical Insurance. Life Insurance. Gym benefit. Remote work (visiting offices when is required) . Offices in Tecnoparque CDMX Norte. [Not translated in selected language]-
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