HR Services Hub Analyst II
hace 1 mes
Responsibilities
Perform moderate process administration in his/her area of responsibility, being local relevant, such as: payroll, time / absence, benefits & pension activities and global service delivery (Organization & Position Management, HR Knowledge Management Database, Learning Administration, HR Data Quality Management and Compensation, Awards and Mobility administration). Process HR transactions including new hires, onboarding, terminations, promotions, and transfers. Document process completion based on the relevant Work Instruction and performs quality checks. Support the design, application and continual improvement of HR processes. Collaborate with HR Service Hub Leadership to ensure consistency and standardization across HR processes. Handles moderate employee inquiries allocated in his/her queue. Resolves in priority order or forwards the employee related questions to the respective queue, informs requestor about inquiry status. Can serve as contact to HR Vendors (e.g. Payroll, Time, ...) and other stakeholders (employees, managers, HR Consultants, CoEs, ...) Provide guidance to employees and managers on self-service transactions.Requirements
College Degree or Bachelor in Business Administration, HR, Finance, Economics or related areas. Minimum 2 years experience in the field of personnel administration with working experience at HR SSC (Shared Service Center) environment (Tier level support, escalation, ticket handling, ...) Basic knowledge of SuccessFactors, SAP ERP HCM, surrounding systems environment and HR Vendors (Payroll, Time Management, Benefits, Pension, ...) Basic knowledge of MS Excel and other MS Office tools in order to handle data building, template uploads and data review with moderate data sizing. English skills to handle oral and writing conversations with other countries. Solution-driven, good communication and interpersonal skills, team & customer oriented, good listen skills, assertiveness, proactivity, detailed-oriented and able to prioritize and manage multiple tasks effectively.Our Offer
Competitive salary. Direct hiring in a multinational company. Benefits above the Law. Superior Christmas Bonus. Superior Vacation Bonus. Food vouchers. Savings Fund. Medical Insurance. Life Insurance. Gym benefit. Hybrid work scheme (3 office days, 2 HO). Place of work: Tecnoparque CDMX Norte.
Talent Acquisition Americas - LATAM
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