Account Manager Renewals
hace 4 meses
Achieves revenue and gross profit dollar targets by managing their customer base from an inside sales standpoint. Develops profitable customer relationships through efficient order management and effective handling of customer requests. Completes timely requests for information on bids, quotes, technical information and positioning of TD SYNNEX programs and services.
- Responsible for full order management, including placing orders, following up to ensure all holds are released, and providing tracking information to customers upon shipping (25%)
- Proactively contacts and develops a specified account base, and prospects for new business opportunities to achieve growth and profit targets. (25%)
- Proactively discusses TD SYNNEX’s value added services including; TD SYNNEX Reserve Program, Configuration Services, and others as required (10%)
- Utilizes experience to effectively negotiate TD gross margin through up-selling and cross selling opportunities. (5%)
- Develops and enhances relationships with all TD SYNNEX departments, and vendor field representatives to act as a liaise on behalf of the customer (5%)
- Accumulates competitive, market and pricing information and provide feedback to the relevant parties. (5%)
- Attends all mandatory vendor training, lunch and learns and seminars. (5%)
- Backs up other sales teams when coverage is needed (5%)
- Provides team leadership by being a subject matter expert. (5%)
- Perform additional duties as assigned
- Meets attendance and punctuality standards
- High school diploma
- College or University degree Specialties/Major Subjects: Sales/Marketing
Type of work experience:
- Sales
- Call Center/Retail in Computer Industry
Years of experience in the industry:
- 3 years in industry or 5+ years sales experience
- 5 years in IT industry
- Knowledge of Software/Hardware/Networking products
- Knowledge of Windows, Office Suite applications, CRM tools
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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