Customer Service
hace 2 meses
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate information, troubleshoot issues, and ensure customer satisfaction.
- Collaborate with other departments to resolve complex issues.
- Document interactions and update records.
- Identify trends and provide feedback for improvement.
- Follow up with customers and adhere to company policies with empathy and patience.
- Advanced English
- +3 years in customer service
- Attention to detail
- Organizational skills
- Data entry and computer proficiency
- Knowledge of SAP, Oracle, or Power BI
- Effective communication skills
Competitive pay
Above Law benefits
Career path
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Customer Service Representative
hace 6 días
San Pedro Garza García, Nuevo León, México FedEx A tiempo completoJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FedEx. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...
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Customer Service
hace 2 meses
San Pedro Garza García, México Michael Page A tiempo completoDetalles del clienteInternational company, looking for a Customer Care responsible to provide exceptional service to the clients, ensuring their satisfaction and loyalty. Descripción de la vacanteRespond promptly to customer inquiries via phone, email, and chat.Provide accurate information, troubleshoot issues, and ensure customer satisfaction.Collaborate...
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Customer Service Representative
hace 14 horas
San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completoJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative at Johnson Controls International. As a key member of our customer-facing team, you will be responsible for ensuring seamless order processing, effective backorder management, and exceptional customer care.Key...
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Customer Service Representative
hace 6 días
San Pedro Garza García, Nuevo León, México Johnson Controls International A tiempo completo**Job Summary**We are seeking a highly skilled and customer-oriented individual to join our team as a Customer Service Representative at Johnson Controls International. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may...
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10502: Customer Service Rep I
hace 3 meses
San Pedro Garza García, México FedEx A tiempo completoPOSITION OVERVIEW:Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.ESSENTIAL JOB DUTIES/RESPONSIBILITES:1. Answer call center...
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Customer Service Senior
hace 3 meses
San Pedro Garza García, México Johnson Controls A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. All interactions with customers will be done by phone or email. How will you do it? Order Processing Order input in SAP (different order types) ...
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10502: Customer Service Rep I
hace 3 meses
San Pedro Garza García, México FedEx A tiempo completoPOSITION OVERVIEW:Perform a variety of customer service duties to support FXF Mexico operations, responds to customer’s needs including scheduling of pick-ups, service information, tracing of shipments, identification of problems and resolution through available information or transfer to source.ESSENTIAL JOB DUTIES/RESPONSIBILITES:1. Answer call center...
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Customer Service Representative
hace 4 meses
San Pedro Garza García, México Johnson Controls A tiempo completoWhat will you do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order Processing Order input in the system (different order types) Incoming calls management Send order confirmation to...
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Customer Service Representative
hace 3 meses
San Pedro Garza García, México Johnson Controls International A tiempo completoWhat will you do?Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.How will you do it?Order ProcessingOrder input in the system (different order types) Incoming calls managementSend order confirmation to customer (confirm...
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Customer Service Logistica Aereo
hace 1 semana
San Pedro Garza García, N. L., México GHAR II A tiempo completoEmpresa dedicada a Logística solicita: **CUSTOMER SERVICE AEREO** **Requisitos**: - Universidad concluida - Inglés 100% (Indispensable) - Experiência mínima en Aéreo: 3 años **Ofrecemos**: - Sueldo de $24,000 - $26,000 brutos - Prestaciones de ley Tipo de puesto: Tiempo completo Sueldo: $24,000.00 - $26,000.00 al mes Tipo de jornada: - Lunes a...
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Customer Service Representative
hace 7 días
San Pedro Garza García, N. L., México Amalga Group A tiempo completo**Are you ready to make a meaningful impact in healthcare?** **About the Role**: As a Revenue Cycle Representative, you will play a critical role in supporting the BPO Operations. Your primary responsibility will be ensuring accurate account resolution and reconciliation of outstanding balances for external customers' patient accounts. You will work in a...
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Service & Client Coordinator - Administrator
hace 14 horas
San Pedro Garza García, Nuevo León, México Skidata A tiempo completo**Job Title:** Service & Client Coordinator – Administrator**Department:** Service (Customer Support)**Reports to:** Customer Support Manager**About SKIDATA:**SKIDATA Group is a global leader in access control solutions, providing innovative technology to various industries worldwide. Our solutions are used in ski resorts, shopping malls, airports,...
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Service & Client Coordinator - Administrator
hace 6 días
San Pedro Garza García, Nuevo León, México SKIDATA A tiempo completoJob Title: Service & Client Coordinator – AdministratorDepartment: Customer SupportReports to: Customer Support ManagerSKIDATA Group is a global leader in access control solutions. Our solutions are found in various industries, including ski resorts, shopping malls, major airports, municipalities, sports stadiums, trade shows, and amusement parks around...
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Customer Insights Strategist
hace 6 días
San Pedro Garza García, Nuevo León, México CEMEX A tiempo completoJob OverviewCemex is seeking a highly skilled Customer Insights Strategist to join our team. As a key member of our customer experience department, you will play a critical role in enabling exceptional customer loyalty and satisfaction globally.Main ResponsibilitiesCustomer Feedback ManagementCollect and analyze customer feedback to identify areas for...
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Service Visibility and Automation Specialist
hace 14 horas
San Pedro Garza García, Nuevo León, México CEMEX A tiempo completoJob OverviewCemex is seeking a highly skilled Service Visibility and Automation Specialist to join our team. As a key member of our organization, you will be responsible for driving service visibility and automation initiatives on a global scale.Main ResponsibilitiesOptimize Customer Experience: Ensure that customer experience indicators are aligned with the...
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Service Visibility and Automation Specialist
hace 6 días
San Pedro Garza García, Nuevo León, México CEMEX A tiempo completoJob OverviewCemex is seeking a highly skilled Service Visibility and Automation Specialist to join our team. As a key member of our organization, you will be responsible for driving service visibility and automation initiatives on a global scale.Main ResponsibilitiesOptimize Customer Experience: Ensure that customer experience indicators are aligned with the...
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Customer Service Representative
hace 6 días
San Pedro Mártir, México North American Production Sharing, Inc. A tiempo completoWe are a leading custom apparel company, North American Production Sharing, Inc., seeking an experienced Customer Service Representative to join our fast-paced team. As a key member of our Customer Experience Team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Assist...
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Customer Service Logistica Terrestre
hace 2 semanas
San Pedro Garza García, N. L., México GHAR II A tiempo completoEmpresa dedicada a Logística solicita: **CUSTOMER SERVICE REPRESENTATIVE** **Requisitos**: - Universidad concluida - Inglés 100% (Indispensable) - Disponibilidad de jueves a domingo (10:00pm - 7:00am) - Vivir accesible a Valle Oriente **Ofrecemos**: - Sueldo de $24,000.00 - $26,000.00 brutos (según experiência) - Prestaciones de ley Tipo de puesto:...
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Customer Service Representative Jr
hace 2 semanas
San Pedro Garza García, N. L., México Johnson Controls International A tiempo completo**What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with Customer, Warehouse, Supply &...
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customer insights advisor
hace 4 semanas
San Pedro Garza García, Nuevo León, México CEMEX A tiempo completoJob DescriptionEnabling exceptional customer loyalty and satisfaction in Cemex globally, through metrics implementation and analysis, and encouraging positive interactions between Cemex and its customers through action plans of improvements and remediation. Responsible for managing the ecosystem of customer feedback technologies, processes and practices,...