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Customer Service
hace 3 meses
International company, looking for a Customer Care responsible to provide exceptional service to the clients, ensuring their satisfaction and loyalty.
Descripción de la vacante
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate information, troubleshoot issues, and ensure customer satisfaction.
- Collaborate with other departments to resolve complex issues.
- Document interactions and update records.
- Identify trends and provide feedback for improvement.
- Follow up with customers and adhere to company policies with empathy and patience.
Perfil del candidato
- Advanced English
- +3 years in customer service
- Attention to detail
- Organizational skills
- Data entry and computer proficiency
- Knowledge of SAP, Oracle, or Power BI
- Effective communication skills
Oferta de empleo
Competitive pay
Above Law benefits
Career path