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Customer Service

hace 3 meses


San Pedro Garza García, México Michael Page A tiempo completo
Detalles del cliente

International company, looking for a Customer Care responsible to provide exceptional service to the clients, ensuring their satisfaction and loyalty.


Descripción de la vacante
  • Respond promptly to customer inquiries via phone, email, and chat.
  • Provide accurate information, troubleshoot issues, and ensure customer satisfaction.
  • Collaborate with other departments to resolve complex issues.
  • Document interactions and update records.
  • Identify trends and provide feedback for improvement.
  • Follow up with customers and adhere to company policies with empathy and patience.

Perfil del candidato
  • Advanced English
  • +3 years in customer service
  • Attention to detail
  • Organizational skills
  • Data entry and computer proficiency
  • Knowledge of SAP, Oracle, or Power BI
  • Effective communication skills

Oferta de empleo

Competitive pay

Above Law benefits

Career path