Digital Business Analyst – Commerce, MarTech, and SaaS

hace 3 días

Santa Catarina, México Carrier A tiempo completo

Country:

Mexico

Location:

LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 Mexico

Carrier’s Digital Sales and Serve (DSS) Center of Excellence (COE) team is enabling higher quality marketing technology experiences throughout the enterprise. Our Digital Revenue Accelerator team within the DSS COE oversees all of Carrier’s global investment through the COE in the areas of Commerce, MarTech, and SaaS. Through centralized investment in technology, talent, and business transformation the team aims to solidify Carrier’s position as a leader in the digital commerce space for Industrial and Manufacturing organizations.

The Digital Business Analyst is responsible for directing the development of Commerce, MarTech, and SaaS products from initial design to market release. This person will work closely with Product Owners and Scrum Masters to support agile delivery, build project plans and clarify requirements with Carrier leadership and key stakeholders. This person will provide input and help define the long-term strategy as Carrier continues to expand its digital commerce footprint and continue to be a thought leader in the Industrial and Manufacturing segment.

Carrier is a global leader in Heating, Ventilation, and Air Conditioning (HVAC), Refrigeration, and Fire & Security segments with an unmatched product and service portfolio. Carrier’s Digital Commerce, Channels, and Experience Center of Excellence team brings together exceptional talent to have unparalleled impact on the company’s direction.

Primary Responsibilities

  • Support digital PODs that are building technology solutions empowering teams to execute multi-channel campaigns using enterprise commerce, marketing and subscription management tools.
  • Analyze and document any derivation, workflow and enrichment required for the project / solution.
  • Lead requirements gathering and advise on scope and options for continuous operational improvement.
  • Build knowledge of business processes with an expectation for facilitating continuous improvement.
  • Collaborate with vendors and internal IT partners to understand and define technical requirements and special Carrier processes.
  • Communicate issues impacting daily operations to the business team and provide updates on resolution.
  • Run critical agile ceremonies such as scrum calls, backlog refinements, and spring reviews.
  • Lead change management activities such as “train the trainer’ sessions and knowledge transfer for IT support teams.

Key Skills

  • Hands-on experience supporting engineering teams building on enterprise digital commerce tools such as Shopify, Zuora, Bynder, InRiver, Salesforce Commerce Cloud, SDL Tridion, and SAP Hybris.
  • Experience working on global, multi-year initiatives with cross-functional teams.
  • Self-starter with the ability to work independently and manage multiple projects simultaneously.
  • Knowledge of best practices across Commerce, MarTech, and SaaS.
  • Proven ability to work within globally distributed virtual teams, contribute to projects and deliver results in a diverse, global stakeholder environment
  • Excellent project management skills, with the ability to prioritize and meet deadlines.
  • Strong analytical, strategic, and creative problem-solving skills.
  • Business owner mentality, willingness to roll up your sleeves and do whatever is necessary.
  • Team player with a positive, collaborative work ethic.

Basic Qualifications

  • 4+ years of professional supporting enterprise-level engineering teams.
  • 4+ years of experience working with Shopify, Salesforce, Zuora and/or similar platform solutions.
  • 4+ years of hands-on experience in Agile methodologies in a working environment – demand prioritization, planning, and execution to deliver software solutions.
  • Strong Microsoft PowerPoint and Microsoft Excel skills
  • Fluent spoken and written English

Preferred Qualifications include:

  • Bachelor’s degree
  • Master’s degree and/or similar secondary degree.
  • Experience working with multicultural, multilingual, and multiple time zone, global environments
  • The ability to simplify the complex, quickly define core problem and frame the solution approach
  • Experience in industrial/manufacturing software segments
  • Proficiency in Miro, or similar presentation tool

Additional information

  • Location: Mexico Hub or Mexico remote
  • The candidate must be available to work in the Eastern Time Zone hours.
  • Traveling up to 33% nationally and internationally is required 

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Applicant's Privacy Notice:

Click on this link to read the Job Applicant's Privacy Notice

  • Digital Business Analyst

    hace 2 días

    Santa Catarina, México Carrier A tiempo completo

    **Country**: Mexico **Location**: LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 Mexico Carrier’s Digital Sales and Serve (DSS) Center of Excellence (COE) team is enabling higher quality marketing technology experiences throughout the enterprise. Our Digital Revenue Accelerator team within the DSS COE oversees all of Carrier’s global...

  • Industrial Digital Commerce Transformation Lead

    hace 3 días

    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Carrier, a global leader in Heating, Ventilation, and Air Conditioning (HVAC), Refrigeration, and Fire & Security segments, is seeking an experienced Industrial Digital Commerce Transformation Lead to join their team in Mexico.About the RoleThe successful candidate will be responsible for directing the development of Commerce, MarTech, and SaaS products from...

  • Digital Business Systems Analyst

    hace 1 semana

    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job SummaryAs a Digital Business Systems Analyst at Carrier, you will be responsible for managing and performing work associated with digital business analysis.Key ResponsibilitiesCoordinate, design, develop, implement, and maintain various ERP business systems and databases.Work cross-functionally to understand business requirements and propose digital...

  • Treasury Business Analyst

    hace 1 mes

    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the RoleWe are seeking a dynamic individual to join our Digital organization as a Technical Business Analyst, Treasury & Finance. As part of our Digital transformation, you will interact with business stakeholders and subject matter experts in the various Finance teams and core functions such as Treasury, Risk, Accounting and Controllers.Key...

  • Digital Technical Transportation Analyst

    hace 6 meses

    Santa Catarina, México Caterpillar A tiempo completo

    **Career Area**: Supply Chain and Logistics **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk...

  • Treasury Business Solutions Analyst

    hace 4 semanas

    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the roleWe are seeking a highly skilled Treasury Business Solutions Analyst to join our team at Carrier. As a key member of our Digital Technology team, you will participate in Carrier Strategic Programs and Initiatives, supporting Treasury projects and analyzing requirements with Treasury, Finance, corporate/business unit teams, and third parties.Key...

  • Especialista en E-commerce y Marketing Digital

    hace 1 semana

    Santa Catarina, Nuevo León, México Idealstaff (Soluciones De Capital Humano) A tiempo completo

    En Idealstaff (Soluciones De Capital Humano), estamos buscando un profesional con experiencia en e-commerce y marketing digital para unir nuestra equipo.DesafíoComo Especialista en E-commerce y Marketing Digital, se encargará de desarrollar y ejecutar estrategias de marketing que aumenten las ventas y la participación de mercado de nuestro negocio en...

  • Business Process Analyst III

    hace 1 mes

    Santa Catarina, Nuevo León, México Caterpillar A tiempo completo

    Career OpportunityCaterpillar Inc. is seeking a highly skilled Business Process Analyst III to join our Digital Supply Chain team. As a key member of our team, you will be responsible for leading the deployment and adoption of our Network Planning and Execution (NPE) tools within the enterprise.Key ResponsibilitiesLead the deployment of NPE modules with...

  • Business Process Analyst

    hace 3 meses

    Santa Catarina, México Caterpillar A tiempo completo

    **Career Area**: Business Technologies, Digital and Data **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We...

  • Technical Business Analyst, Treasury

    hace 1 semana

    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About CarrierCarrier Global Corporation is a global leader in intelligent climate and energy solutions. We strive to create solutions that matter for people and our planet for generations to come.Our MissionWe are committed to creating a world-class, diverse workforce that puts the customer at the center of everything we do. Our teams work together to...

  • Business Process Analyst Iii

    hace 7 meses

    Santa Catarina, México Caterpillar A tiempo completo

    **Career Area**: Business Technologies, Digital and Data **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We...

  • Business Analyst

    hace 3 semanas

    Santa Rosa del Valle, México Cronoshare A tiempo completo

    We are seeking a skilled Business Analyst to join our team at {company}. As a Business Analyst, you will be responsible for analyzing business needs and developing solutions to drive growth and improvement.Key responsibilities include:Conducting business analysis to identify areas for improvementDeveloping and implementing process improvementsCollaborating...

  • Business Analyst

    hace 3 semanas

    Santa Ana Maya, México Cronoshare A tiempo completo

    About the Role: We are seeking a Business Analyst to join our team at {company}. As a Business Analyst, you will be responsible for analyzing business needs and developing solutions to improve operational efficiency. This is a great opportunity to work with a dynamic team and contribute to the growth and success of the company.Develop and implement business...

  • Digital Transformation Business Innovator

    hace 2 semanas

    Santa Catarina, Nuevo León, México Siemens, S.A. de C.V. A tiempo completo

    Transform Your Career with SiemensWe are seeking a highly skilled Digital Transformation Business Innovator to join our team at Siemens, S.A. de C.V. in Santa Catarina, Nuevo Leon. As a key member of our organization, you will play a crucial role in driving digital transformation and modernizing our business processes.About the RoleAnalyze current company...

  • Technical Business Analyst, Treasury

    hace 4 semanas

    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the RoleCarrier Global Corporation is seeking a dynamic individual to join our Corporate Functions ecosystem within the Digital organization. As a Technical Business Analyst, Treasury & Finance, you will play a key role in supporting Treasury projects, analyzing and defining requirements with the Treasury, Finance, corporate/business unit teams and...

  • Technical Business Analyst, Treasury

    hace 6 meses

    Santa Catarina, México Carrier A tiempo completo

    About the role As part of Carrier Digital transformation, we are looking for a dynamic individual to work in the Corporate Functions ecosystem within the Digital organization. The individual will interact with business stakeholders and subject matter experts in the various Finance teams and core functions such as Treasury, Risk, Accounting and...

  • Treasury Business Systems Analyst

    hace 1 semana

    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    About the RoleWe are seeking a dynamic individual to join our Corporate Functions ecosystem within the Digital organization at Carrier. As a key member of the Digital Technology team, you will participate in Carrier Strategic Programs and Initiatives, supporting Treasury projects and analyzing requirements with Treasury, Finance, and corporate/business unit...

  • Technical Business Analyst, Treasury

    hace 6 meses

    Santa Catarina, México Carrier A tiempo completo

    Country: MexicoLocation: LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 MexicoRole:  Technical Business Analyst, Treasury & FinanceLocation: Santa Catarina, Nuevo León.Full/ Part-time: Full time.Build a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating...

  • Business Analyst

    hace 3 semanas

    Santa Gertrudis, México Cronoshare A tiempo completo

    We are seeking a highly skilled Business Analyst to join our team at {company}. The successful candidate will have a strong background in business operations and a proven track record of delivering results-driven solutions.Key Responsibilities:Develop and implement business strategies to drive growth and profitabilityConduct market research and analysis to...

  • Business Intelligence Analyst for Sales Performance and Logistics

    hace 4 días

    Santa Catarina, Nuevo León, México Carrier A tiempo completo

    Job DescriptionWe are seeking a highly analytical Business Intelligence Analyst to join our Financial Planning and Analysis Group. This role will be responsible for providing critical reporting and analysis related to sales, product line margins, logistics, and other ad hoc requests.About the RoleThis position provides business unit level experience with...