Cloud Support Engineer

As a member of the Oracle SaaS Cloud Central team, you will be responsible for: - Post-sales technical support of all SaaS Cloud Administrative activities. - This includes, but is not limited to, support of: - Environment refreshes (Moving data from a source environment to a target environment) - Planned and unplanned outages - Oracle SaaS Cloud Portal...

Some of the role’s duties include: - Consulting with customers on complex use of Oracle products - Contributing significantly towards the “My Oracle Support” Database communities - Analyzing work load, implementing changes to improve productivity - Proactively contributing to increasing the team’s efficiency by sharing knowledge, providing feedback...

Some of the role’s duties include: - Consulting with customers on complex use of Oracle products - Contributing significantly towards the “My Oracle Support” Database communities - Analyzing work load, implementing changes to improve productivity - Proactively contributing to increasing the team’s efficiency by sharing knowledge, providing feedback...

The chosen candidates will provide guidance and support to Oracle's internal employees regarding different customer scenarios and escalated issues.Tasks of the position involve:Consulting with customers on intricate use of Oracle productsPlaying a significant role in the 'My Oracle Support' Database communitiesAnalyzing workload and making changes to enhance...

As a member of the Oracle SaaS Cloud Central team, you will be responsible for: - Post-sales technical support of all SaaS Cloud Administrative activities. - This includes, but is not limited to, support of: - Environment refreshes (Moving data from a source environment to a target environment) - Planned and unplanned outages - Oracle SaaS Cloud Portal...

**Key Responsibilities**: - Risk Identifications & produce reports and recommendations for of findings and remediation planning. - Drive cloud security best practices - Perform Internal/ External Cloud security assessments. - Work on Cloud exception reviews and approvals. - Performing SAST, DAST integration into SDLC - Provide ISO/SOC certification...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

JoinOCIMX About The Job We are on a path-breaking journey to build a “Data Platform” service that is built for hyper-scale by demonstrating powerful technologies (Spark, Scala, Livy, Airflow, Redis, Kubernetes, and modern design/architecture principles (Micro-services, Scale to zero, Telemetry, Circuit Breakers, as part of the next-gen AI-fueled...

**Preferred Qualifications - External** Solve complex problems related to infrastructure cloud services. Handle customer incident tickets and/or deploy software in test or production systems, and or perform testing on test systems or production systems. It’s a critical role to help with availability, scalability, and efficiency of Oracle products and...

JoinOCIMX About The Job We are on a path-breaking journey to build a “Data Platform” service that is built for hyper-scale by demonstrating powerful technologies (Spark, Scala, Livy, Airflow, Redis, Kubernetes, etc.) and modern design/architecture principles (Micro-services, Scale to zero, Telemetry, Circuit Breakers, etc.) as part of the next-gen...

**Preferred Qualifications** Solve complex problems related to infrastructure cloud services. Handle customer incident tickets and/or deploy software in test or production systems, and or perform testing on test systems or production systems. It’s a critical role to help with availability, scalability, and efficiency of Oracle products and services. Help...

This engineer will collaborate with other teams in the organization to provide application, data, and platform solutions for those teams' while employing and expanding his/her understanding in n-tier modern application architectures, core technology, cloud solutions, client systems and ERP applications, networking, infrastructure, data centers, databases as...

Oracle Database Technology including RAC, Dataguard, Exadata and ASM/RMAN etc. - Technologies for scripted and orchestrated automation and Some understanding of Security fundamentals. - Development using Python, SQL/PlSql, Java/JavaScript, or Oracle APEX Career Level - IC3 DevOps/SRE - Shared Infrastructure and Engineered System Platform Services A unique...

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Oracle’s Energy and Water DevOps team is seeking talented DevOps/ Site Reliability engineers getting opportunity to work on SaaS cloud platform. Do you care about the planet? We are delivering SaaS solutions that allow energy and water companies to thrive in a sustainable and rapidly changing future. We need Engineers (intermediate to senior) adept at...

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Preferred Qualifications Solve complex problems related to infrastructure cloud services. Handle customer incident tickets and/or deploy software in test or production systems, and or perform testing on test systems or production systems. It’s a critical role to help with availability, scalability, and efficiency of Oracle products and services. Help...

**Preferred Qualifications Education & Experience**: - B.A./B.S. in a technical field such as computer engineering or equivalent experience required - 4+ years relevant working experience preferably working with Oracle/PeopleSoft HCM products - Prior relevant experience in providing technical customer support - Technical experience with working on...

Department Description **Job Description**: Position is for a Techno-functional Support Professional, preferably in the final semester of a Computer Science or similar degree program, or already graduated in Computer Science or a related field. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis,...