Marketing Operations Lead
Encontrado en: Talent MX C2 - hace 2 semanas
RESPONSIBILITIES
- Manage technical aspects of key marketing systems (Eloqua, Oracle Sales Cloud CRM) used to generate, distribute, and report on leads.
- Manage telemarketing agencies and work on continuous improvements
- Oversee the Lead2Order process and work on continuous improvements
- Work with regional and global marketing teams on marketing projects, such as Account Based Marketing, among others.
- Establish, follow, document, and maintain scalable processes that ensure best practices in lead management and other marketing areas.
- Create and maintain metrics reports on marketing activities and effectiveness and business impact.
- Proactively explore data to find trends and provide recommendations that enhance future campaign performance and measurements.
- Support procurement process for paying marketing vendors and request purchase requisitions for the Americas marketing team through Oracle ERP/Accounts Payable systems.
QUALIFICATIONS
- 10+ years of experience
- Oracle Sales Cloud CRM management in a B2B company preferred
- Microsoft office suite
- English and Spanish professional working proficiency
- Ability to drive internal processes and execute jobs from inception through completion
- Experience in working in highly matrix organizations
- Analytical, organizational and time management skills
- Ability to manage multiple projects at the same time
- Experience with Oracle Sales Cloud CRM and Oracle ERP/Accounts Payable Systems preferred
- Ability to problem solve/troubleshoot operational issues
- Ability to pick up new technologies and tackle challenges quickly
- Must be able to work in a fast-paced environment and multi-task while paying close attention to detail
- Energetic, organized, and proactive
- Experience in working across multiple countries and providing operational support preferred
- Experience in tracking marketing metrics and effectiveness
- Lead Management experience preferred
- Advanced Excel skills to produce graphs and tables, use spreadsheets efficiently, and perform calculations and automation to process large volumes of data
EDUCATION AND CERTIFICATIONS
- University Degree in Marketing, Business Administration, or comparable education.
TRAVEL TIME REQUIRED
- (30%)
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