Head of Partnerships Operations

hace 4 meses

Mexico City dLocal A tiempo completo
Why you should join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 900+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team. What’s the opportunity? We are looking for a talented Head of Partnership Operations - LATAM who is willing to lead a high-qualified team and manage the relationship with our key partners within the region. The role has a responsibility to run the current operation effectively but also explore and execute new business opportunities which needs to be reflected as an additional value for our customers.

What will I be doing?

Contribute and expand the partnerships between dLocal, the acquirers, issuing banks, and card schemes across Latin American markets, by assisting with presentations or insights on issues/improvement areas identified. Active participation and support to get a challenging agenda with issuers. Analyze data frequently to detect improvement opportunities regarding cost, Approval Rates, Chargeback rates, and other relevant tasks. Investigate and bring business solutions or tools to improve our services and expand our business. Identify new partner/market features/capabilities that could be replicated across each other to boost approval rates or reduce fraud scheme friction. Track and measure the results of the actions taken together with third parties or as part of the squad’s optimization. Work closely with the product, customer success, and technology teams to maximize dLocal’s acceptance rate. Understand dLocal’s operations to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.

What skills do I need?

Over 7+ years of experience in Fintech, Payments Industry, Banking, Financial Services, or similar industries. Excellent interpersonal and communication skills to build effective relationships with partners and work effectively with them. Experience leading high-performance teams Excellent analytical, technical, and project management skills. Exceptional organisational skills, with the ability to manage multiple activities and topics at the same time. Proactive and self-driven contributor able to propose and implement new processes by challenging the status quo. Experience working with issuing banks or acquirers is a plus. Advanced/Fluent English. What happens after you apply? Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the processAlso, you can check out our , , , and for more about dLocal

  • Head of Claims Operations LAC

    hace 4 semanas

    Mexico City AIG A tiempo completo

    Head of Claims Operations LACAt AIG, we are reimagining the way we help customers to manage risk. Join us as a Head of Claims Operations LAC to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.The Head of Claims Operations, LAC (Latin America and Caribbean) will report to the...

  • Head of Claims Operations Lac

    hace 4 semanas

    City, México AIG A tiempo completo

    At AIG, we are reimagining the way we help customers to manage risk. Join us as a Head of Claims Operations LAC to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. The Head of Claims Operations, LAC (Latin America and Caribbean) will report to the International Head of Claims...

  • Head of Sales

    hace 4 meses

    Mexico City Aviva A tiempo completo

    After closing a seed round of 5.5. million USD in July 2024, Aviva is looking for a Head of Sales to lead and build a high-performing sales org all across Mexico. As Head of Sales you own a core pillar of Aviva’s go-to-market strategy, as our sales teams function as the pioneers and the “human bridge” that bring premium financial services to...

  • Head of Marketing

    hace 7 días

    City, México Gleeson Recruitment Group A tiempo completo

    Job Reference: 1501001601-2 - Date Posted: 18 November 2024 - Recruiter: Gleeson Recruitment Group - Location: City, Birmingham - Salary: £60,000 to £75,000 - Bonus/Benefits: benefits - Sector: Business development, Creative & design, Marketing, Print - Job Type: Permanent Gleeson are delighted to be exclusively partnering with an exciting property...

  • Head of Marketing Mexico

    hace 6 meses

    Mexico City Viatris A tiempo completo

    Viatris Healthcare México S. de R.L. de C.V At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access – Providing high quality trusted...

  • Head of Distribution

    hace 5 meses

    Mexico City AIG A tiempo completo

    Head of DistributionWho we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions....

  • Head of Distribution

    hace 5 meses

    Mexico City AIG A tiempo completo

    Head of DistributionWho we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions....

  • Program Manager, Partnerships Strategy

    hace 5 meses

    Mexico City Stripe A tiempo completo

    About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of...

  • Head of Education

    hace 3 semanas

    Mexico City Platzi A tiempo completo

    About usPlatzi is the largest technology school in the Hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education. Our mission is to make Latin America a technology superpower. We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and Leadership.As an...

  • Head of Automation and Analytics

    hace 5 meses

    City, México Uber A tiempo completo

    **About the Role** *** The Head of Automation and Analytics role is an outstanding opportunity to lead this vertical within the Latam Delivery business. Reporting to the Head of Central Operations, you will be responsible for leading the team, roadmap, tools and processes to help ensure that regional automation and analytical needs are met. Your team will...

  • Head of Business Intelligence

    hace 23 horas

    Mexico City Ingenia Agency A tiempo completo

    Head of Business Intelligence Experiencia: Mínimo 10 años.Lugar de Trabajo: CDMXInglés: Avanzado (conversacional) Experiencia y conocimientos en: Análisis de medios y redes sociales.Creación de informes estratégicos y la implementación de tácticas.Análisis de Riesgo.Modelos...

  • Head of Operations Mexico

    hace 5 meses

    City, México Flix SE A tiempo completo

    We're looking for a motivated and driven Head of Operations in Mexico (f/m/d), who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. For the upcoming years, we expect further growth in Latin America which is why we want to expand our strong, dynamic, and ambitious team in Mexico. This...

  • Senior Manager, Chief of Staff

    hace 4 meses

    Mexico City Capital One A tiempo completo

    WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de MexicoSenior Manager, Chief of Staff (Strategy and Operations Lead) The Strategy and Operations Lead will manage strategic priorities and key project execution in the newly formed Mexico City Tech Hub, supporting the VP CoS and the Mexico Site Leadership Team (Country Manager, Tech and...

  • Head of Intelligence Tower

    hace 4 meses

    Mexico City Diageo A tiempo completo

    Description : Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. With over 200 brands in 180 countries and a global network of entrepreneurial individuals, our teams blend a diverse range of experience, knowledge and skills....

  • Head of Sales, Mexico

    hace 2 meses

    Mexico City Viatris A tiempo completo

    Viatris Healthcare México S. de R.L. de C.V At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access – Providing high quality trusted...

  • Head of Digital Strategy

    hace 24 horas

    Mexico City Ingenia Agency A tiempo completo

    Head of Digital Strategy Experiencia: Mínimo 10 años.Lugar de Trabajo: CDMXInglés: Avanzado (conversacional) Experiencia y conocimientos en: Supervisar y guiar el desarrollo y ejecución de la estrategia digital de la marca.Panorama digital, incluidas las tendencias, las tecnologías y el comportamiento del...

  • Sales Executive

    hace 4 semanas

    Mexico City Ebury A tiempo completo

    Ebury is a hyper-growth FinTech firm, named in as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Sales Executive - Partnerships Ebury - Mexico - office based We are looking at growing our indirect...

  • Head of Sales

    hace 3 semanas

    Mexico City Voyagu A tiempo completo

    Voyagu is a dynamic and innovative tech-enabled travel agency based in the US, focused on delivering exceptional air travel services to premium clients. With operational hubs in Mexico City and Warsaw, and a commitment to providing the best customer experience in the industry, we are poised for significant growth and transformation.We are looking for a...

  • Head of Customer Support

    hace 4 meses

    Mexico City Voyagu A tiempo completo

    Voyagu is a dynamic and innovative tech-enabled travel agency based in the US, focused on delivering exceptional air travel services to premium clients. With operational hubs in Mexico City and Warsaw, and a commitment to providing the best customer experience in the industry, we are poised for significant growth and transformation. We are looking...

  • Head of Sales

    hace 1 mes

    Mexico City Combine Global Recruitment A tiempo completo

    Posición: Head of SalesEmpresa: OnflyUbicación: Ciudad de México y área metropolitana Sobre la Posición: Onfly es una startup en pleno crecimiento dedicada a la gestión de viajes corporativos. Su objetivo es democratizar el acceso a herramientas que simplifican la organización de viajes, ofreciendo soluciones completas de control, reembolsos y...