Customer Practice Manager, Professional Services
hace 3 días
Key job responsibilities
This professional will drive the following:
• Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.
• Lead business outcomes leveraging strong verbal communication skills and the ability to articulate accelerated customer outcomes through cloud technologies
• Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)
• Establish Executive relationships across Technology & Business groups, executive sponsorship of programs
• Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.
• Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services
• Deliver on annual bookings targets, negotiating and closing deals structured to align key customer goals and AWS Professional Services business objectives
• Support scale through shared learnings and mechanisms across the Professional Services sales team.
A day in the life
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional
About the team
Amazon Web Services (AWS) Professional Services is a global team of cloud experts helping our customers succeed, no matter what type of work they do. We’re a passionate group of strategic thinkers who anticipate
our customers’ needs so we can deliver the right technologies and services at scale. It’s our customer-first mindset that allows us to build and innovate a new future in the cloud.
We are open to hiring candidates to work out of one of the following locations:
Mexico City, DIF, MEX
BASIC QUALIFICATIONS
- 7+ years of external or internal customer facing, complex and large scale project management experience;- Industry Experience in Financial Services, Insurance or Non Profit organizations;
- Experience with selling large scale consulting/professional services with recurring revenue from accounts/territory;
- Business development experience including complex agreements and familiarity with compliance & security standards across the enterprise IT landscape;
- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion and ability to think strategically to assess customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation program.
PREFERRED QUALIFICATIONS
- Evidence of growth and achievement of professional services sales and delivery goals and targets.-
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