Empleos actuales relacionados con Operations Americas Agent - Cancún - OTS Globe
-
Operations Americas Agent
hace 4 meses
Cancún, QRoo., México OTS Globe A tiempo completoWe are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators. **Main responsibilities**: - Attention to general requests from clients/tour...
-
Finance Operations Director
hace 2 semanas
Cancún, Quintana Roo, México Alg Vacations, Amstar, Trisept And Uvc Cancun Mexico Office A tiempo completoAbout HyattAt Hyatt, we believe in the power of belonging and creating a culture of care. Our colleagues become family, and our transformative growth offers exciting career opportunities.We're proud to have earned a place on Fortune's 100 Best Companies to Work For list for ten years, demonstrating our commitment to inclusivity, empathy, and respect.Purpose...
-
Operations Agent
hace 3 meses
Cancún, QRoo., México Delta Air Lines, Inc. A tiempo completoHow you'll help us Keep Climbing (overview & key responsibilities) - Vision: Deliver world-class service to all customers. - Mission: Make every customer feel like the most valued person. As an Operation Agent, you will work with an innovative team whose common goal is to ensure that our customer's baggage and cargo arrives safely and on time to drive a...
-
Agente de Operaciones
hace 3 semanas
Cancún, México Nexus Tours A tiempo completoSomos Nexus Tours, la empresa líder en gestión de destinos en el Caribe y Latinoamérica. Tenemos oficinas en más de 20 países y en 58 destinos, y... ¡Seguimos creciendo! ¿Qué esperamos de ti como Ejecutivo de Operaciones? Que tengas conocimientos en reservas preferentemente de transportación. Conocer la ciudad así como tiempos y movimientos para...
-
Airline Operations Coordinator
hace 3 semanas
Cancún, Quintana Roo, México Delta Air Lines, Inc. A tiempo completoJob Summary">We are seeking an experienced Airline Operations Coordinator to join our team at Delta Air Lines, Inc. As an Operations Agent, you will play a critical role in ensuring the safe and efficient movement of baggage and cargo. This is a unique opportunity to work with a dynamic team and contribute to the success of one of the world's leading...
-
Logistics Operations Coordinator
hace 2 meses
Cancún, QRoo., México TRANS-PRO LOGISTICS A tiempo completo**Join Our Team at Trans-Pro Logistics as an Operations Coordinator!** With over 30 years of industry expertise, Trans-Pro Logistics is a leading third-party logistics provider offering transportation solutions across North America and Mexico. At Trans-Pro, we're not just keeping up with the industry - we're driving it forward. As we continue to grow, we're...
-
Cancún, Quintana Roo, México Ots Globe A tiempo completoWe are looking for a highly skilled Operations and Service Coordinator to join our OTS Globe team in Mexico. As an experienced professional, you will be responsible for coordinating and managing incidents, questions, and requirements from our clients, suppliers, and end clients, Tour Operators.**Main Responsibilities:**We require someone with attention to...
-
Airport Operations Supervisor
hace 1 mes
Cancún, Quintana Roo, México Air Canada A tiempo completoAbout Air CanadaAir Canada is a renowned Canadian airline, recognized for its exceptional service and commitment to excellence. As the best airline in North America, we strive to provide an unforgettable travel experience for our passengers.
-
Agente de Reservaciones
hace 2 semanas
Cancún, México Human Dignity Consulting A tiempo completo**Vacante para la empresa Human Dignity Consulting en Cancún, Quintana Roo**: **Si tu pasión es la hospitalidad, exprésala con nostros!** **Empresa líder en Turismo Médico Dental está en busca de Reservaciones** **Requerimientos**: - Radique en Cancún - ** Inglés conversacional indispensable**: - Licenciatura en administración, hotelería o...
-
Airport Operations Crew
hace 1 mes
Cancún, QRoo., México JetBlue Airways Corporation A tiempo completo**Airport Operations Crew - International CUN** **Position Summary** The Airport Operations Crew provides award winning customer service to customers in the airport. The crewmember checks-in and verifies customers’ personal identification; tags, lifts, and handles customer luggage; books, sells, and verifies flight reservations; meets and assists with...
-
Operations Agent
hace 4 meses
Cancún, QRoo., México TUI Group A tiempo completoCancun, MEX Hybrid Full Time 129236 40 We are seeking digital experienced and helpful individuals like you to join our diverse team of **Operations Agents - Excursions** in **Cancun**. You are responsible for communicating booking updates with our excursion suppliers and destination teams to ensure a smooth Service Delivery operation. If you have got the...
-
Customer Experience Manager
hace 4 meses
Cancún, QRoo., México Air Canada A tiempo completo**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Actively support and supervise the daily Operations of the Cancun Airport to ensure safe and secure and...
-
Cancún, Quintana Roo, México Riviera Maya Catamarans A tiempo completoRiviera Maya Catamarans is a leading provider of boat tours in the Riviera Maya and Cancun region. We are seeking an experienced sales agent to join our team.**Job Summary:**We are looking for a highly motivated and results-driven sales representative to join our team. As a sales agent, you will be responsible for generating revenue through the sale of boat...
-
Vp of Sales, Lac
hace 2 semanas
Cancún, México AMResorts A tiempo completoALG Vacations (ALGV), part of the Hyatt family, is widely recognized for providing the industry's leading leisure travel experience to destinations worldwide. As North America’s only vertically integrated travel, hospitality, and leisure management group, we can oversee all aspects of the vacation - from the moment a guest books a trip to the time they...
-
Agente de Servicio Al Huésped
hace 2 meses
Cancún, QRoo., México Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24189266 **Job Category**Rooms & Guest Services Operations **Location**Marriott Cancun An All-Inclusive Resort, Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management APTITUDES...
-
Agente de Servicio Al Huesped
hace 4 meses
Cancún, QRoo., México Marriott International, Inc A tiempo completo**Número de Empleo** 24153537 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Marriott Cancun An All-Inclusive Resort, Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición**...
-
Sales and Client Services
hace 1 mes
Cancún, QRoo., México Riviera Maya Catamarans A tiempo completo**Job description** Job Title: Customer Services and sales representative Working days on call for sales system and to go onsite to board clients at various marinas and receive them back from boat charters Department/Group: SALES **Salary**: $14,000 MXN for the first training month, base salary will raise at month #2 and a bonus structure will be added...
-
Agente de Servicio Al Huesped
hace 2 meses
Cancún, QRoo., México Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24186201 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Cancun Resort & Spa, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no consiste solo en que el...
-
Agente de Servicio Al Huesped Ays
hace 3 meses
Cancún, QRoo., México Marriott International, Inc A tiempo completo**Número de Empleo** 24177899 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** JW Marriott Cancun Resort & Spa, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestro trabajo no...
-
Agente de Servicio Al Huesped
hace 2 meses
Cancún, QRoo., México Marriott International, Inc A tiempo completo**Additional Information** **Job Number**24194456 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Cancun Resort & Spa, Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by confirming...
Operations Americas Agent
hace 4 meses
OTS Globe
OTS Globe is a leading Hotel Trading Company based in Switzerland and operating in 19 countries and 65 destinations in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast.
We provide hotel products combined with advanced and flexible technological solutions.
Our portfolio contains over 10.000 available hotels for online transaction and we manage 27 million overnights a year.
The OTS Globe customized product management and yielding teams enable you to select the best product, quality and rates for any destination. Next to this we offer years of experience in purchasing, product management and client handling.
OTS Globe is part of the MTS Globe Group which includes two other associated companies, MTS Globe who specialise in destination services and Axis Data responsible for the group´s IT infrastructure.
Collaborating closely as a group, MTS Globe – OTS Globe – Axis Data form a powerful destination-based partner for our network.
Job description
We are looking for an Operations Agent to join our OTS Globe team in Mexico. As an Operations Americas Agent, you will be responsible to coordinate and manage incidences, questions and requirements from our clients, suppliers as well as from our end clients, Tour Operators.
Main responsibilities :
Attention to general requests from clients/tour operators. Receive customer calls via mail and phone of incidents for products and services, prioritize them and solve them or coordinate them accordingly to other departments when necessary. Ensure customer satisfaction through courteous and effective communication, problem solving and efficient processes. Diagnose and resolve issues. Track issues escalated and followed up to keep clients/users informed. Research and respond questions using available information resources (knowledgebase, other available tools) Attention to general requests from suppliers/hotels. Re-conciliations, queries, and clarifications. Attention to post-trip requests through the tools provided. Offline customers Management of the area of emergencies through telephone and email attention
Requirements
Experience of 1 year minimum required in similar or equal position, preferred reservations, or travel agency. Negotiation abilities, patient, customer oriented and positive attitude. Good communication skills and proactive listener. Flexibility, ability to work under pressure. Problem-solving oriented. Outlook and Excel manage required. Tourism knowledge or previous experience. Languages: Fluent Spanish and English (written and spoken). Portuguese desirable.