Technical Support Engineer

hace 6 días


Mexico City Alia Integrando Talento A tiempo completo
A leading IT services company that helps businesses monitor and support cloud and data services infrastructure networks, is looking for its next Technical Support Engineer.


Requirements:

  • 5 years of Techincal Support Experience in either networking or security
  • Bachelor’s degree in Computer Science, Computer Technology, related technical discipline, or equal professional technical experience. 
  • Excellent problem-solving and multitasking skills with the ability to organize and prioritize
  • Advanced or Fluent in English and Spanish (verbal and written) 


Knowledge:

  • Networking: LAN, WAN, SDWAN, Switching, routing
  • Protocols: TCP/IP
  • Cloud: AWS
  • Virtualization
  • Desirable: CCNA or CNNP certification
  • Troubleshooting


We offer:

  • 50-58k monthly
  • Major Medical Expense Insurance
  • Life Insurance
  • 20 vacation days
  • Christmas Bonus
  • Hybrid modality
  • Meal Groceries


Additional details:

  • Location: Mexico City, Mexico
  • Language: Spanish (fluent) and English (proficient)
  • Start date: Immediate




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