HR Administrator US

hace 2 meses

Guadalajara, México Elanco A tiempo completo

At Elanco (NYSE: ELAN) – it all starts with animals

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today

This role is accountable to support day-to-day maintenance of HR Service across many countries. This role is responsible for providing resolution of HR queries to managers, HR Partners and employees to ensure a consistent and high level of customer service and operational excellence. The HR Agent is the first line of support (Tier 1) for all HR-related inquiries and is responsible for high-volume transactions throughout the employee lifecycle.Act as a point of contact for employees and managers for all administrative queries and provision of administrative support, based on policies and procedures of the company.Deal with all customer (Employee, People Leader, HR) enquiries in a professional, courteous & timely manner incl. all central communication channels (email, phone, chat, personal enquiries), daily operating in internal ticketing and HR System.At all times conveying a professional and efficient attitude following best customer service standards.Deliver services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement.Escalate issues when required and work with appropriate parties to resolve, interact with various HR teams.Ability to work in a fast paced environment,Help educate the business on how they can navigate to access HR knowledge and content.Understand and proactively act upon opportunities to improve the overall employee experience (make recommendations for improvements to areas where required).Any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience and/or training.

Expectations:

Education: Bachelor’s Degree

Experience:

Experience in HR or Shared Service Operations in international environment,Familiarity with HR tools (ticketing systems, internal HR Systems; knowledge of WorkDay and ServiceNow is an asset),Ability to develop, implement and maintain processes based on industry best practices,Attention to detail; proven planning and organizational skills,People-centric mindsetExcellent customer service and communication skillsProblem solving and decision-making skills,Understanding of policy intent with knowledge of when exceptions should be applicableSupportive and enthusiastic team playerAbility to handle sensitive, confidential information.

Additional Preferences:

Advanced in Microsoft OfficeExperience working in a remotely managed team; demonstrated ability to handle the role independently.If needed – flexibility to work afternoon shift 3:00 PM – 11 PM CET to accommodate different time zones may be requiredWork location: Warsaw or Guadalajara.Language: Spanish and English are required.

  • HR Finance Administrator

    hace 5 meses

    Guadalajara, México Corporativo Lumston A tiempo completo

    Objective: As Finance and HR Administrator, your goal will be to provide support and assistance in various administrative, financial, and human resources tasks to ensure the efficient operation of the company. **Responsibilities**: - Manage accounts receivable and accounts payable functions. - Reconciliation of income, expenses, and bank transactions for...

  • HR Administrator: Centralised Support Specialist

    hace 4 semanas

    Guadalajara, Jalisco, México Elanco A tiempo completo

    At Elanco, we're committed to innovation and delivering high-quality products and services to prevent and treat diseases in farm animals and pets.We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability, the Elanco Healthy Purpose – to advance the health of animals, people, the planet, and our enterprise.This...

  • Oracle Database Administrator

    hace 2 meses

    Guadalajara, México Cognizant A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • HR Coordinator

    hace 6 meses

    Guadalajara, México GDL Connect S de RL de CV A tiempo completo

    **GDL Connect S de RL de CV is looking for a HR Coordinator.** GDL Connect S de RL de CV is a US company with a Nearshore operation at Guadalajara, Mexico that Specializes in the Mortgage, Real Estate, Insurance and other business solutions with over 15 years of experience in the industry. **JOB DESCRIPTION**: The HR coordinator will be responsible for...

  • HR Coordinator

    hace 6 meses

    Guadalajara, México CSC Solutions A tiempo completo

    **About CSC Solutions**: At CSC Solutions, we pride ourselves on our commitment to excellence and our drive to provide the best bilingual contact center services. We’re growing our team and seeking an experienced, bilingual HR Coordinator to join our Guadalajara office. If you're passionate about HR, fluent in both English and Spanish, and looking for an...

  • HR Testing Lead

    hace 3 días

    Guadalajara, Jalisco, México Ingredion A tiempo completo

    Job DescriptionIngredion seeks an experienced HR Testing & Quality Assurance Lead to join our team. This role will lead testing and quality assurance for Ingredion HR applications and platforms, with a focus on HR process, workflow, data integrity and application security.Key Responsibilities:Define and refine HR testing methodology for HR processes and...

  • Project Administrator

    hace 6 meses

    Guadalajara, México Gomez Vazquez International A tiempo completo

    Gomez Vazquez International is looking for a Project Administrator to join our global team at our GDL office and collaborate on the Strategic Department, Helping us to manage project data compilation to accurately and timely provide relevant information to enable business strategic and operational agility. **Daily activities**: - Generate a variety of...

  • HR Generalist

    hace 2 meses

    Guadalajara, México GDL Connect S de RL de CV A tiempo completo

    GDL Connect is looking for an avan**HR Generalist** GDL Connect is a US company with a Nearshore operation in Guadalajara. Mexico that specializes in the Mortgage, Real Estate, Insurance and other business solutions. **Functions**: - Onboard new Realtors joining the company. - Analyze documentation. - Upload documentation to different portals. - Follow up...

  • Advice & Guidance Lead Us/canada

    hace 7 meses

    Guadalajara, México AstraZeneca A tiempo completo

    Positions are open to Mexican Citizens and official residents of Mexico. Location: Guadalajara (hybrid). Strong English communication skills required. Please summit your resume in english version **Introduction to Role**: Are you ready to delve into intellectually stimulating work? We are seeking an Advice & Guidance Lead for the US and Canada, reporting...

  • Advice & Guidance Director (Us & Canada)

    hace 7 meses

    Guadalajara, México AstraZeneca A tiempo completo

    Are you ready to lead and inspire? As the Advice & Guidance Director, you will be responsible for leading offshore and in-country advice & guidance teams across Americas. This role is a unique opportunity to deliver exceptional, best-in-class service & support to our Line Managers & Employees on a range of people activities. You will be accountable for...

  • Database Administrator Expert

    hace 4 semanas

    Guadalajara, Jalisco, México Hireright A tiempo completo

    About HireRight:OverviewWe are looking for a highly skilled and experienced Database Administrator to join our team. The successful candidate will be responsible for the performance and reliability of our MongoDB and NoSQL Database environment, as well as conducting advanced troubleshooting for performance problems and query optimization.Main...

  • Renewals Administrator

    hace 3 meses

    Guadalajara, México Salesloft A tiempo completo

    **Title**:Renewals Administrator **Location**:Guadalajara, MX **THE OPPORTUNITY**: Although we're proud of our history, we're just as excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent. At Salesloft, our **Renewals Administrators **are pivotal to our company's success....

  • Human Resources Generalist

    hace 4 semanas

    Guadalajara, Jalisco, México Radian Generation A tiempo completo

    About Our TeamRadian Generation is a global leader in renewable energy solutions. We are seeking a highly motivated and experienced Human Resources Generalist to join our team in the US.Job SummaryThe successful candidate will provide support to the HR Manager in all aspects of HR operations, including recruitment, onboarding, employee relations, performance...

  • Accounts Payable Administrator

    hace 2 semanas

    Guadalajara, Jalisco, México Ingredion Global Business Services, S.A. De C.V. A tiempo completo

    About UsIngredion Global Business Services, S.A. De C.V., a Fortune 500 provider of ingredient solutions, is committed to making life better for our colleagues, customers, communities, and the world.Job OverviewWe are seeking an experienced Accounts Payable Administrator to join our team in SSC Guadalajara, Mexico. As a key member of our AP team, you will be...

  • SQL Administrator

    hace 6 meses

    Guadalajara, México Cognizant A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • NoSQL Administrator

    hace 6 meses

    Guadalajara, México Cognizant A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Global Sustainability and She Business Administrator

    hace 5 meses

    Guadalajara, México AstraZeneca A tiempo completo

    Global Sustainability and SHE Business Administrator Positions are open to Mexican Citizens and official residents of Mexico. Location: Guadalajara (hybrid) Strong English communication skills required. Join our dynamic International team as a Global Sustainability, and SHE Business Administrator. In this role, you will provide transactional business level...

  • Oracle Database Administrator

    hace 2 meses

    Guadalajara,JA-Aviacion, México Cognizant A tiempo completo

    We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place to Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...

  • Oracle Database Administrator

    hace 6 meses

    Guadalajara, México Capgemini Engineering A tiempo completo

    **Oracle Database Administrator **( **Oracle Database Administrator **, MEXICO) **At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and...

  • Oracle Database Administrator

    hace 6 meses

    Guadalajara, México Capgemini Engineering A tiempo completo

    **Oracle Database Administrator **(**Oracle Database Administrator**, MEXICO)** At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and...