Luxury Travel Consultant
hace 3 semanas
To complement our team in Mexico City, we are looking for a professional, motivated and committed German-speaking Travel Consultant in the area of Luxury Lifestyle Management. Hybrid in Mexico City or fully remote anywhere in Mexico
Ten Group is the global leader in lifestyle and travel services. Since 1998, our personalized, world-class, and expert service has enabled world-renowned companies to achieve maximum customer satisfaction and retention. Today, we work with more than 50 global companies and serve millions of customers in over 52 countries from 22 select locations in major financial capitals worldwide.
Overview of responsibilities:
- advise our customers - Premium Cardholders - on the phone and by email in German, English and French
- process customer requests from the preparation of the offer to the billing of individual trips as well as in the areas of restaurant/club reservations, gift organization, tickets (sports, culture), spa/fitness, yacht, flowers, transport, sightseeing etc.
- make reservations with airlines, hotels, and destination agencies
- prepare tailor-made offers and travel documents, create itineraries, obtain visas and administrative processing
- mediate with passion
- active sales of promotions and exclusive events
Requirements
Your Profile:
- have completed tertiary qualification or equivalent training, ideally in the field of tourism
- have several years of professional experience in the travel industry, a tour operator or in a travel agency
- have GDS knowledge (preferably Amadeus) and excellent destination knowledge
- have good language skills in German and English, in written and spoken ; additional
- have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
- are service-oriented, flexible and able to work under pressure
- have a positive attitude and identify with Ten Group values
- have strong communication skills
- value exceptional service and live by this motto
- are available on a full-time basis
- Flexibility : Ability to work shifts and weekends. ( This position is a 40-hour work week with day / evening shifts. Shifts are either Tuesday - Saturday / Sunday - Thursday ; shifts depended on operational requirements).
Guidelines for Hybrid/Home Office option:
- Located in Mexico
- Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement, with up to 60% Home Office possibility.
- A secure home office at your confirmed address, free from background noise or other distractions
- Internet service must meet minimum requirements and minimum speed check must be completed
Benefits
Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
Rewards designed around you:
- Relocation package (only applicable for relocation from outside Mexico)
- A competitive Mexican Peso salary package (depending on experience) plus a performance-based bonus structure
- Hybrid working. You can combine working from home and working from the office. If you don’t live near our office then we are open to fully remote working options too.
- Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
- Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
- Extra Rewards. Lucrative Ten Loyalty Rewards program.
- Remote Working Holidays - possibilities to Travel and Work
- Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would
- Be part of our global, dynamic, and inclusive Team, with diversity at its core.
- Genuine career opportunities within a dynamic and international company.
Who We Are
Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.
To find out more about Ten, please watch this short video This is what we Do
Commitment to Diversity
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”
Thank you for considering a career with us. Don't miss the opportunity to join our team The application deadline for this position is 05. December 2024. Submit your application before then to be considered for this exciting opportunity. We look forward to reviewing your application-
Travel Consultant
hace 6 meses
Mexico City FCM A tiempo completoTravel Consultant - CDMX , Puebla ¿Quiénes somos? Flight Centre Travel Group es un corporativo turístico originario de Australia. Cuenta con más de 2,825 oficinas y 18,500 empleados a nivel internacional, con operaciones en países como Australia, Reino Unido, Estados Unidos, Canadá, Holanda, Alemania, entre muchos otros. En Flight Centre...
-
Staff Sales Consultant
hace 5 meses
Mexico City Oracle A tiempo completoAs a Staff Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product's strengths, features, benefits, and competitive...
-
SAP Sales Consultant
hace 5 meses
Mexico City 0360 BSS Mexico A tiempo completoAt Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...
-
Managed Services Consultant
hace 3 meses
Mexico City Veeva Systems A tiempo completoThe Role Veeva is looking for a Managed Services Consultant who wishes to become an expert in our Commercial Cloud product suite and who has a passion for helping customers achieve their business vision. The Managed Services Consultant provides offsite, post-go-live application administration for our customers in terms of Veeva Commercial Cloud products,...
-
Sales Consultant
hace 6 meses
City, México RGF A tiempo completo**Location**: City **Salary**: SGD 3k to 6.3k **Languages**: Mandarin > Business Level, English > Fluent, Japanese > None **Industry**: Manufacturing, Engineering & Industrial **Job Description**: **Our Client**: RGF represents a bridal jewelry specialty, a renowned bridal ring store from Japan, they offer over 200 designs of rings inspired by the myths...
-
English Speaker Travel Reservations Expert
hace 4 meses
Mexico City American Express A tiempo completoYou Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...
-
Technology Consultant
hace 3 semanas
Mexico City ServiceNow A tiempo completoJob DescriptionWhat you get to do in this role: The Customer Outcomes Senior Technical Consultant is responsible configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and...
-
Business Continuity Consultant
hace 3 meses
Mexico City Verifone A tiempo completoWhy Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment...
-
Solution Consultant
hace 2 semanas
Mexico City Stitch Consulting Services, Inc. A tiempo completoAt Stitch, we’re building something extraordinary. As a fast-growing team of passionate marketing technologists, architects, and strategists, we bring together our diverse backgrounds and experiences to work towards one common goal: make marketers’ lives easier with Braze.Customer engagement is becoming increasingly complex, but with the right...
-
Senior Security Technical Consultant
hace 5 meses
Mexico City ServiceNow A tiempo completoJob DescriptionWill be updating job posting What you get to do in this role: The Customer Outcomes Senior Technical Consultant is responsible configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant...
-
Associate Services Consultant
hace 6 meses
Mexico City Zendesk A tiempo completoJob DescriptionOur Professional Services team advises and guides our wide array of enterprise customers as they map any number of business needs to Zendesk. We are the greeters to the house of Zen(desk) - genuinely compassionate, patient, and organized.We get our enterprise customers on-boarded quickly and easily by helping them to use, see, learn, and...
-
Senior Technical Consultant
hace 3 días
Mexico City Hitachi Vantara A tiempo completoLocation: Mexico City, Mexico Function: HV Services Requisition ID: 1030809 Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve...
-
Business Process Consultant
hace 2 semanas
Mexico City ServiceNow A tiempo completoJob DescriptionWhat you get to do in this role: The Customer Outcomes Principal Business Process Consultant design processes, built on ServiceNow, to achieve customers' desired outcomes. You will develop expertise related to the processes enabled by the ServiceNow platform. Apply ServiceNow knowledge and domain expertise in customer engagements to...
-
Senior Risk Consultant
hace 5 meses
Mexico City AXA Group A tiempo completoSenior Risk Consultant - Property Mexico City, Mexico In a world ever more complex and unpredictable, large and corporate companies need a robust partner to improve their risk profile. AXA XL Risk Consulting is a division of AXA XL Insurance and supports: Clients, in the identification, evaluation, anticipation, and prevention of their risks, and ...
-
Hospitality Quality and Compliance Strategist
hace 4 meses
Mexico City Utopia A tiempo completoWe are seeking a highly skilled and motivated Hospitality Quality and Compliance Strategist / Head of Product. This role requires a professional with extensive product creation and operational experience in hospitality projects, capable of assessing and influencing design from an operational perspective and building the luxurious product from scratch,...
-
MFG SAP Junior Business Consultant
hace 6 meses
Mexico City Boehringer Ingelheim A tiempo completoThe positionThe Junior Business Consultant assists in communicating with internal and external business partners as well as IT-colleagues. In his role the BC helps to identify and solve business challenges using flexible and new ways of working whenever appropriate supporting our local and global customers for a defined business area facing low and medium...
-
Business Process Consultant FSO
hace 3 semanas
Mexico City ServiceNow A tiempo completoJob DescriptionWhat you get to do in this role: The Customer Outcomes Senior Business Process Consultant provides processes, built on ServiceNow, to achieve customers' desired outcomes. You will develop expertise related to the processes enabled by the ServiceNow platform. Apply ServiceNow knowledge and domain expertise in customer engagements to provide...
-
Mexico City ERM A tiempo completoERM is seeking a motivated and well-rounded Social Impact and Human-Labor Rights Managing Consultant to join our team in Mexico City . At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. The daily responsibilities will include project management...
-
Senior Consultant
hace 6 meses
Mexico City Dynatrace A tiempo completoJob DescriptionIn this role, you’ll work directly with our customers to implement, configure, provide training, and deliver use-case consulting. You’ll represent Dynatrace as a trusted adviser, guiding customers along their digital transformation journeys. You’ll have the opportunity to learn new technologies while using your existing knowledge of web...
-
Marketing Lead Generation Consultant
hace 6 meses
Mexico City Orion Innovation A tiempo completoOrion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries...