Travel Consultant
hace 3 semanas
Travel Consultant - CDMX , Puebla
¿Quiénes somos?
Flight Centre Travel Group es un corporativo turístico originario de Australia. Cuenta con más de 2,825 oficinas y 18,500 empleados a nivel internacional, con operaciones en países como Australia, Reino Unido, Estados Unidos, Canadá, Holanda, Alemania, entre muchos otros.
En Flight Centre Travel Group México nos preocupamos por ofrecer experiencias increíbles de viaje. Nuestros asesores de viaje son expertos y altamente capacitados, dedicados a abrir el mundo para aquellos que quieran verlo.
Flight Centre Travel Group México, emplea a más de 160 personas en sus oficinas en la Ciudad de México, Monterrey, Puebla y Querétaro, además de contar con una red de gestión de viajes corporativos FCM se extiende a más de 40 países a través de acuerdos estratégicos de licencia con operadores locales independientes. Nuestras marcas en México son tres: FCM , enfocada en viajes corporativos; centrándose en la reducción de costos; FCM Meetings & Events centrada a programas de viajes y eventos y Travel Associates , tienda boutique de viajes de placer.
¿De qué se trata la oportunidad?
Buscamos Consultores de Viajes con al menos 2 años de experiencia atendiendo clientes corporativos.
Como Consultor de Viajes serás el primer contacto con el cliente para asesorar, planear, cotizar, reservar y vender opciones competitivas de servicios de viaje apegadas a sus necesidades con el objetivo de generar una experiencia de viaje increíble para ellos. Estarás trabajando para alcanzar metas cuantificables que te brindarán atractivas comisiones, así que generar la satisfacción del cliente será indispensable para tener éxito en este rol.
Perfil
Orientación al cliente. Eres cuidadoso con los detalles, siendo organizado para manejar con efectividad distintas tareas a la vez Tienes facilidad para generar relaciones interpersonales sólidas comunicándote de manera efectiva y empática, tato de forma oral como escrita. Practicas la escucha activa Disfrutas trabajar en equipo, pero también eres capaz de entregar resultados óptimos de forma independiente. Tienes la capacidad de trabajar en ambientes de constante cambio y al ritmo que éste lo exige. Te sientes cómodo trabajando por objetivos y cumpliendo fechas específicas. Asumes la responsabilidad de tus tareas y la relación satisfactoria con tus clientes. Disfrutas generar soluciones adecuadas a las problemáticas de tus clientes, apegadas a políticas y procedimientos.Experiencia
Certificado de Bachillerato obligatorio, deseable Licenciatura. 2 años de experiencia como consultor de viajes y reservaciones para clientes corporativos Manejo de Sabre GDS Manejo de Office Habilidad para aprender sistemas OBTNuestra oferta;
FCGT te ofrece la oportunidad de desarrollarte dentro de la industria y la posibilidad de interactuar en un ambiente multicultural al ser una empresa global. Sabemos que nuestros colaboradores son nuestro activo más valioso pues es su pasión y dedicación lo que mantiene a la compañía entre los líderes de la industria. Por ello ofrecemos atractivos beneficios para ti:
Sueldo base + comisiones Prestaciones de ley y superiores Beneficios para viajes. Programas de Salud y Bienestar Aprendizaje continuo Divertirte: en el corazón de todo lo que hacemos en FCTG se encuentra el deseo de divertirse. Amor por viajar: FCTG fue fundada por personas que querían viajar y que otras hicieran lo mismo. Esa pasión por los viajes es algo que no puede faltar en nuestros colaboradores y nuestro servicio. Recompensas y Reconocimiento: celebramos tu éxito y el de los compañeros en Buzz Nights y en celebraciones nacionales e internacionales anuales de reconocimiento para colaboradores con desempeño destacado. Una carrera, no un trabajo : ofrecemos oportunidades para que te desarrolles profesionalmente. Respaldamos a nuestros colaboradores durante todo su camino en FCTG: estamos comprometidos en apoyar a cada colaborador tanto en su desarrollo profesional como personal.Estamos comprometidos con la sociedad y el ambiente en la que FCTG se desarrolla por lo que participamos activamente en actividades de Responsabilidad Social y contribuyendo a Objetivos de Desarrollo Sostenible establecidos por la ONU
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