Audit Agent

hace 2 días

Nuevo Laredo, México Expeditors A tiempo completo

Job Description

Scope of Position

Ensure the highest Customer Service level, fulfilling all regulations, law, procedures, policies and corporate standards through the audit and sending of invoices.

Key Deliverables

Operational Performance

Complete 52 hours training per year (4.33 per month) Complete all mandatory training timely.

Administration and Personnel Management

Exemplify and Teach Our Culture, Mission and Goals. Follow. the 10 Critical Success Factors Ensure that company controls, policies, procedures, processes are understood and applied. Own your self-development identify, follow-up and execute on your personal development goals. Escalate necessary issues to immediate supervisor and /or Department Manager.

Security, Health and Safety

Responsible to inform immediately to the Branch’s Health and Safety representative any unsafe condition that could put employees at risk in the workplace environment. Responsible to inform immediately to the Branch’s Health and Safety representative any incident or accident, regardless if the affected employee does not look hurt.

Associated Audit Agent job responsibilities:

Keep the excellence internal service execution within the Accounting department. Engage with team members daily, participate on check-in, weekly and monthly meetings or when is necessary. Build healthy cross-functional relationship. Ensure a healthy work environment, promote team spirit and cohesiveness in the department and also working together with other teams. Own your self-development. Prepare, follow-up and execute on your personal development goals. Understand and implement the Company controls, policies, process, applications, tools, and systems. Participate in the accounting team on initiatives and projects. Participate in other department meetings, support projects and initiatives at every level. Understand and comply with Company internal controls, specifically the Process control Documentation. Promote compliance in diligently following all Company policies and regulations and performing the task at hand with outstanding integrity. Maintain highest compliance levels for all applicable accounting requirements. Review the “Monitor IVM” from corporate. Review the “NO IVM” report from accounting, and follow it up, by ensure that the invoices were sent to comply KPIs established. Provide recommendations to the Customer in order to make their process faster, more efficient and ensuring the Quality. Clear any doubt or question from the Customer about billing and ensure that the Customer get their data updates. Make a correct billing and sending to the customer in the correct way and time that they ask (email, regular mail, FTP, CD, portal, etc.) All the communication with the customer, emails, voice notes, etc. must happen in one hour from customer’s request, If is not possible give them an answer of their request, the customer should know in the same time period (One hour) Ensure that the Billing Matrix report is updated and followed up all time. Ensure that the Customer’s files are complete.

Qualifications

To be the most effective in this position the ideal candidate should possess the following:

Degree: Bachelor's degree in Accounting /Finance. 1-2 years of experience in Accounting preferred. Strong Accounting and Finance knowledge. Ability to learn and apply global logistics industry processes and procedures. Exhibit a leadership style that empowers, coaches, mentors, and fosters a cohesive team environment always prioritizing employee satisfaction. Customer Satisfaction oriented. Professional written and verbal communication at all times. Strong interpersonal and communication skills, ability to communicate at all levels written and oral communication and presentations. Ability to relate and influence employees at all levels. Strong time management skills and attention to detail. Problem solving and business analytical skills. Strong project management skills, and ability to multitask. Ability to complete work within standard procedures, guidelines and office policies. Self-driven personality and good business sense are expected. Strong computer skills, including data entry and knowledge of all Microsoft Office applications (intermediate level Excel skills). Hands-on user skills with Expeditors’ applications as needed. English and Spanish fluency. Teamwork player. Be proactive and show ownership in the assigned responsibilities. Commitment to exemplify Expeditors’ culture at all times. Excellent organizational and time management skills.

  • Audit Agent

    hace 5 meses

    Nuevo Laredo, México Expeditors A tiempo completo

    **Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to...

  • Audit Professional

    hace 4 semanas

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Audit Agent to join our team at Expeditors. As an Audit Agent, you will play a critical role in ensuring the highest level of customer service, while fulfilling all regulations, laws, procedures, policies, and corporate standards through the audit and sending of invoices.Key...

  • Brokerage Service Center Agent

    hace 2 meses

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Job SummaryExpeditors is seeking a highly skilled and motivated individual to join our team as a Brokerage Service Center Agent. As a key member of our operations team, you will be responsible for executing flawless operational performance, productivity, technical expertise, and excellent customer service.Key ResponsibilitiesProactively monitor key metrics...

  • Brokerage Service Center Agent

    hace 5 meses

    Nuevo Laredo, México Expeditors A tiempo completo

    **Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to...

  • Brokerage Service Center Agent

    hace 5 meses

    Nuevo Laredo, México Expeditors A tiempo completo

    Job Description Scope of Position Brokerage Service Center Agent executes flawless operational performance, productivity, technical expertise, excellent customer service and constantly driving efficiency, supporting our Vision and Mission Statement, making our promise real to all our customers. Key Deliverables Proactively monitor the following...

  • Brokerage Service Center Agent

    hace 4 meses

    Nuevo Laredo, México Expeditors A tiempo completo

    Job DescriptionScope of PositionBrokerage Service Center Agent executes flawless operational performance, productivity, technical expertise, excellent customer service and constantly driving efficiency, supporting our Vision and Mission Statement, making our promise real to all our customers.Key DeliverablesProactively monitor the following key metrics to...

  • Brokerage Service Center Representative

    hace 1 mes

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Job SummaryWe are seeking a highly skilled and motivated Brokerage Service Center Agent to join our team at Expeditors. As a key member of our operations team, you will be responsible for executing flawless operational performance, productivity, technical expertise, and excellent customer service.Key ResponsibilitiesMonitor and achieve key metrics, including...

  • Brokerage Service Center Agent

    hace 3 semanas

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Job DescriptionScope of PositionAs an Operational Performance Specialist at Expeditors, you will be responsible for executing flawless operational performance, productivity, technical expertise, and excellent customer service. You will support our Vision and Mission Statement, making our promise real to all our customers.Key DeliverablesProactively monitor...

  • Brokerage Service Center Representative

    hace 1 mes

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Job DescriptionAs a Brokerage Service Center Agent, you will be responsible for executing flawless operational performance, productivity, technical expertise, and excellent customer service. You will support our Vision and Mission Statement, making our promise real to all our customers.Key ResponsibilitiesMonitor key metrics to achieve expected results,...

  • Brokerage Service Center Agent

    hace 2 meses

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Job DescriptionScope of PositionThe Operational Excellence Specialist at Expeditors executes flawless operational performance, productivity, technical expertise, and excellent customer service, driving efficiency and supporting our Vision and Mission Statement, making our promise real to all our customers.Key DeliverablesProactively monitor the following key...

  • Brokerage Service Center Representative

    hace 1 mes

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Job DescriptionAs a Brokerage Service Center Agent, you will be responsible for executing flawless operational performance, productivity, technical expertise, and excellent customer service. You will support our Vision and Mission Statement, making our promise real to all our customers.Key ResponsibilitiesProactively monitor key metrics to achieve expected...

  • Client Service Operations Specialist

    hace 1 mes

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Job Overview Position Scope The Brokerage Service Center Agent is responsible for delivering exceptional operational performance, showcasing technical proficiency, and providing outstanding customer service while continuously enhancing efficiency. This role supports our Vision and Mission Statement, ensuring our commitments to customers are fulfilled....

  • Client Services Specialist

    hace 1 mes

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Position OverviewThe Brokerage Service Center Agent is responsible for delivering exceptional operational performance, showcasing technical proficiency, and providing outstanding customer service. This role is pivotal in driving efficiency and aligning with our Vision and Mission Statement, ensuring our commitments to customers are fulfilled.Key...

  • Client Service Operations Specialist

    hace 1 mes

    Nuevo Laredo, Tamaulipas, México Expeditors A tiempo completo

    Job Overview Position Summary The Brokerage Service Center Agent is responsible for delivering exceptional operational performance, ensuring productivity, demonstrating technical proficiency, and providing outstanding customer service while continuously enhancing efficiency. This role is pivotal in supporting our Vision and Mission Statement, making...

  • Senior Business Analyst Logistics

    hace 4 semanas

    nuevo león, México Schneider National A tiempo completo

    Senior Business Analyst Logistics & Transportation Are you interested in joining a fast-paced team that provides you with the opportunity to travel and network across the business as you build your career? An exciting opportunity for a Senior Logistics/Transportation Business Analyst opened with the Titan Transformation program as we deploy SAP across North...

  • Senior Business Analyst Logistics

    hace 4 semanas

    nuevo león, México oilandgas.org.uk A tiempo completo

    Are you interested in joining a fast-paced team that provides you with the opportunity to travel and network across the business as you build your career? An exciting opportunity for a Senior Logistics/Transportation Business Analyst opened with the Titan Transformation program as we deploy SAP across North America plants. The primary responsibility of...

  • Senior Business Analyst Logistics

    hace 4 semanas

    nuevo león, México Schneider Electric - Global A tiempo completo

    Are you interested in joining a fast-paced team that provides you with the opportunity to travel and network across the business as you build your career? An exciting opportunity for a Senior Logistics/Transportation Business Analyst opened with the Titan Transformation program as we deploy SAP across North America plants. The primary responsibility of...

  • Senior Business Analyst Logistics

    hace 4 semanas

    nuevo león, México Schneider Electric Gruppe A tiempo completo

    Job Description - Senior Business Analyst Logistics & Transportation (00946W) Senior Business Analyst Logistics & Transportation - 00946W Are you interested in joining a fast-paced team that provides you with the opportunity to travel and network across the business as you build your career? An exciting opportunity for a Senior Logistics/Transportation...

  • Senior Business Analyst Logistics

    hace 4 semanas

    nuevo león, México Schneider Electric A tiempo completo

    Are you interested in joining a fast-paced team that provides you with the opportunity to travel and network across the business as you build your career? An exciting opportunity for a Senior Logistics/Transportation Business Analyst opened with the Titan Transformation program as we deploy SAP across North America plants. The primary responsibility of...