Account Manager

hace 3 semanas

Guadalajara, México Expeditors A tiempo completo
職缺說明

Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced. Act as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and Expeditors product, geo, and service leadership. Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence. Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges. Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem. Increases Expeditors' revenues and profitability through providing enhanced valued-added service.

SCOPE OF POSITION

To create a unique Expeditors customer experience through total ownership of and accountability to:

  • Understand global customers' profile, needs and expectations.
  • Retain existing business and continuous pursuit of global business development.

Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide.                                                                                       

Business Development

Uses business acumen and strategic thinking with an ability to plan and execute effective and ongoing needs assessments; identify strategic improvement and value creating opportunities in line with both customers' supply chain objectives and business goals and Expeditors' initiatives; collaborate to create and validate solutions (product, service, tech) that deliver quantifiable customer benefits; and leverage customer knowledge and relationships to influence positive outcomes.

Customer Management

Continuously builds and maintains strong relationships throughout a customer's business hierarchy in order to understand organizational dynamics, decision-making, and strategic executive alignment leading to trusted partner status. Maintains effective oversight for customers' operational needs and optimal execution for account growth through leadership, active communication, collaboration, and advocacy both internally and with customers.       

Business Intelligence

Develops and maintains Data Fluency combined with effective use of business intelligence tools for: information gathering, processing, and analysis; performance management and improvement; and reporting.        


應徵資格

  • University or equivalent business qualifications
  • Minimum 3 years Expeditors or industry experience
  • Proven work experience in business development
  • Proficient in MS Office and CRM software
  • Strong presentation skills
  • Proven project management skills
  • Strong analytical skills
  • Ability to perform and meet KPI requirements
  • Proven problem solving and interpersonal skills
  • Charismatic with an ability to connect
  • Fluent in Spanish
  • Fluent in Mandarin Chinese 


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